What are the responsibilities and job description for the BizOps Lead position at Stainless Software, Inc?
About Stainless
Stainless is a fast-growing tech startup building the future of APIs. Our customers include industry leaders like OpenAI, Anthropic, and Cloudflare.
We have raised over $35 million from a16z, Sequoia, and other great investors.
We are currently 15-20 people based primarily in NYC (just west of SoHo) and looking to grow quickly over the next 3 years.
Role
We're hiring a high-slope business generalist to support our growth and drive operational excellence
You will work closely with the CEO as a thought partner and generalist member of the leadership team, taking the lead on special projects and performing a wide variety of roles before we've hired for them (e.g., growth, marketing, customer success, product management).
This role reports to the CEO and is onsite at our office in Manhattan.
Responsibilities
Day-to-day you will :
- Drive operational excellence and scalability by designing and implementing cross-functional processes that optimize resource allocation and enhance organizational efficiency
- Conduct data-driven customer segmentation, pricing analysis, and targeted marketing strategies to support revenue growth objectives
- Manage and integrate key GTM tools (HubSpot, Google Analytics, Clay / Apollo) to generate comprehensive analytics and actionable business insights
- Create detailed performance reporting that enables informed decision-making across sales, marketing, and customer success teams
- Collaborate with marketing to craft compelling messaging that clearly communicates the company's unique value proposition
- Manage complex customer projects with a commitment to exceptional delivery and customer satisfaction
- Support customer usage and retention by building out customer enablement and success
Profile
You may be a good fit for this role if you :
Bonus if you :
Benefits
