What are the responsibilities and job description for the Counter Representative / Inside Sales Person position at Staley's Plumbing and Heating?
Overview
We are seeking a motivated and enthusiastic Counter Person to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to effectively communicate and engage with clients will be essential in driving sales and fostering long-term relationships. This position is ideal for individuals who thrive in a fast-paced environment and possess a passion for customer service.
**Knowledge in Plumbing/HVAC parts, sales and service is a plus**
Duties
- Greet customers warmly and assist them with their inquiries and needs.
- Check inventory daily - place orders with vendors as necessary
- Counter Sales / Operating the cash register
- Provide detailed information about products and services to enhance customer understanding.
- Maintain an organized workspace, ensuring that all materials are readily available for customer interactions.
- Answer telephones and schedule service calls
- Check and update pricing in the computer database for in stock items as orders are received.
Qualifications
- Proven experience in plumbing/hvac sales is preferred.
- Strong communication skills, both verbal and written, are essential for effective interaction with customers.
- Ability to negotiate effectively and handle objections professionally.
- Must possess a positive attitude, strong work ethic, and the ability to work well within a team environment.
Job Type: Full-time
Pay: $17.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
Shift:
- 8 hour shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Flushing, MI 48433 (Preferred)
Ability to Relocate:
- Flushing, MI 48433: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17 - $24