What are the responsibilities and job description for the Banquet Server position at Stamford Yacht Club?
Overview
We're looking for outstanding Banquet Servers to join our team at a bustling yacht club restaurant. In this role, you'll play an integral role in ensuring our members and guests have an unforgettable private dining experience or event. You'll be expected to anticipate their needs and provide attentive, personalized service that makes them feel welcome, comfortable, and relaxed.
You'll have the opportunity to work in a beautiful setting alongside a friendly and professional team. You'll get to interact with members and guests from all over the world, and you'll play a crucial role in ensuring their satisfaction with our dining offerings. Plus, with flexible hours and opportunities for growth, this is the perfect job for someone looking to build a career in the hospitality industry.
*MUST HAVE OPEN AVAILABILITY*
Essential Job Functions:
- Greet members and guests with a warm smile and a friendly attitude
- Use your creativity and knowledge to make personalized menu recommendations
- Deliver delicious food and beverages with precision and speed
- Work collaboratively with your team to ensure a seamless dining experience for all guests
- Embrace the opportunity to work at special events and functions, including weddings, holiday parties, and more
- Build strong relationships with our members and guests to create a welcoming atmosphere
- Receive training and development opportunities to enhance your skills and grow in your career
Responsibilities:
- Prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils
- Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies
- Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
- Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
- Transmit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
- Keep kitchen staff informed by noting timing of meal progression
- Serve orders by picking up and delivering patrons' choices from bar and kitchen; deliver accompaniments and condiments from service bars
- Respond to additional patron requirements by inquiring of needs; observing dining process
- Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
- Properly open and pour wine at the tableside
- Contribute to team effort by accomplishing related results as needed
- Perform basic cleaning tasks as needed or directed by supervisor
- Fill in for absent staff as needed
- Assist with special events as needed
- Adhere to grooming and appearance standards consistently
- Promptly address customer service issues and refer customers to management when necessary
- Must be able to work nights, weekends, and holidays
Physical Requirements:
- Ability to stand and walk for extended periods of time
- Ability to bend, reach, and lift objects weighing up to 25 pounds
- Ability to work in a fast-paced, exciting environment
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Types: Full-time, Part-time
Ability to Commute:
- Stamford, CT 06902 (Required)
Work Location: In person