Parts Counterperson

Parts Counter Person

Stan McNabb Chevrolet Cadillac of Columbia

Family Owned and Family Operated. Come Join Our Family!

Role Responsibilities:

The Parts Counter Person is the primary contact for part sales to customers and technicians. Responsibilities include:

• Assisting customers and technicians in selecting required parts in a friendly, professional, and efficient manner.

• Keeping customers informed about the status of their orders and obtaining credit authorization as needed.

• Collecting payments from retail customers and ensuring stock remains filled.

• Maintaining inventory by locating out-of-stock parts or shop materials and handling service repair orders.

• Managing internal requests for parts, maintaining a lost sales tracking program, and tracking results.

• Reporting lost sales, price quotes, and other information to the parts manager.

• Answering phone calls and providing information on orders, invoices, and special-order parts.

• Keeping records of all repair orders and setting up orders for daily shipment, delivery, or pickup.

• Maintaining a department workspace and receiving/processing all parts orders.

• Understanding and controlling parts inventory, creating bin locations for new stock, and notifying customers about parts arrivals.

• Preparing items for returns and shipping.

QUALIFICATIONS:

• Demonstrate a strong work ethic and exhibit professional, acceptable behavior at all times.

• Be self-motivated, organized, and success-driven.

• Complete assigned tasks promptly.

• Maintain a professional appearance and a positive, high-energy presence.

• Possess effective verbal and written communication skills.

• Meet deadlines, prioritize assignments, and handle multiple tasks under pressure.

• Be team-oriented with a desire to achieve both individual and collective goals.

• Maintains core knowledge of products and services.

Additional Requirements:

• Ability to pass background and drug screenings.

• High school diploma or equivalent (preferred).

• Experience with auto parts sales (preferred).

• Ability to work in a fast-paced environment.

• Strong organizational and time management skills.

BENEFITS:

• Health insurance

• Dental insurance

• Vision insurance

• Retirement plan

• Vacation time

• Paid time off