Payment Receipt Processor

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in LA, Atlanta, New York, Raleigh, and more.

We are seeking a Payment Receipt Processor who is highly detail-oriented and skilled in handling all aspects of policy-level financial needs. This role involves managing complex payment processing tasks, preparing deposits, resolving exceptions, maintaining accurate billing records, and ensuring excellent customer service. The ideal candidate will work independently while also collaborating with teams to enhance departmental efficiency and productivity.

Responsibilities

• Process payments through multiple media channels, including checks, bill pay, pay-by-phone, reports, bank files, and online portals.
• Rectify bank processing errors, anomalies, and return items, maintaining accurate banking reports and updating information as needed.
• Research and resolve rejected cash payments and insufficient fund returns, addressing discrepancies within the organization and with banking files.
• Conduct transactional analysis and prepare audits for compliance and customer inquiries. Compile historical accounting records and create clear correspondences to represent policy activities.
• Perform billing quotes and maintenance tasks, including handling Premium on Deposit and government allotments to ensure accurate payment plans.
• Initiate and maintain EFT and other electronic payments, ensuring proper automation and allocation of payments.
• Communicate regularly with the field force and clientele to address specific policy inquiries, providing excellent customer service.
• Ensure compliant and timely reporting of payments.
• Collaborate on process improvements and payment enhancements, providing feedback to improve departmental productivity.
• Complete departmental reports and account reconciliations, including general ledger and various banking and reporting systems.
• Perform other job-related duties as assigned.

Qualifications

• Strong analytical and problem-solving skills.
• Ability to take initiative and work independently.
• Excellent prioritization and multitasking abilities in a fast-paced production environment.
• Strong written and verbal communication skills.
• Basic accounting and mathematical proficiency.
• High school diploma required.
• 3-5 years of general office experience.
• Ability to remain stationary for a majority of the workday.

Preferred

• Experience in the insurance industry.
• Familiarity with Life70 and Ingenium systems.

Additional Details

The base range for this contract position is $21 - $31/per hour, depending on experience.

Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered

Benefits

• Medical coverage and Health Savings Account (HSA) through Anthem
• Dental/Vision/Various Ancillary coverages through Unum
• 401(k) retirement savings plan
• Company-paid Employee Assistance Program (EAP)
• Discount programs through ADP WorkforceNow

About Us

STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.

Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.

Check out more at www.stand8.io; and reach out today to explore opportunities to grow together!