Restaurant Supervisor

Restaurant Supervisor

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Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

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Skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Strong leadership, motivational and people skills
• Acute financial management skills

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What we offer:

• Opportunities for advancement

• Challenging work

• Supportive environment

• On the job paid training

• 20% Employee discount

• Flexible work schedule where applicable

• Insurance for qualified employee after 60 days

• 401(k) for qualified individuals after 90 days

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Night shift

Education:

• High school or equivalent (Preferred)

Experience:

• Restaurant Supervisor: 3 years (Required)

Shift availability:

• Night Shift (Required)
• Day Shift (Required)

Work Location: In person

Salary : $18 - $20