EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category
Business Development
Description
- Company :
- Acura of Los Angeles Westside / Honda of North Hollywood
- Location :
- Los Angeles, CA
- Position Overview :
The Internet BDC Director will oversee the Business Development Center (BDC) operations across multiple rooftops. Responsibilities include managing online sales inquiries, developing strategies to boost online sales, overseeing the internet lead response team, and enhancing customer satisfaction.
Company Expansion Notice :Honda of North Hollywood is under new ownership! We are looking to expand our team and seek motivated individuals ready to advance their automotive careers. Acura of Los Angeles Westside is celebrating its grand opening and is excited to build a dynamic team.
Key Responsibilities :Lead and manage the BDC team and internet lead response team across multiple locationsDevelop and implement internet sales strategiesRespond to online inquiries promptlyTrain and coach BDC staffAnalyze and report on performance metricsEnsure guest retention and profitability by planning, organizing, and controlling Internet Sales department activitiesMeasure the performance of Internet Sales staffEssential Job Functions :Hire, train, motivate, counsel, and monitor performance of Internet Sales representativesDirect and schedule activities of sales representatives, ensuring proper staffingCollaborate with the management team to forecast goals and objectives for Internet Sales staffSet objectives for the Sales Department as directed by the sales management teamAddress guest concerns promptly and fairlyCommunicate dealership policies and procedures to Internet Sales staffGuide Internet Sales staff in setting short and long-term objectivesMonitor response rate on leads and develop improvement programsConduct regular training meetings and provide resources for Internet Sales staffEnsure proper follow-up procedures are maintainedMeet with sales management team regarding objectives and performance analysisPerform other duties as assigned by managementQualifications :Minimum of 5 years of experience in automotive BDC internet department managementProven track record of successCapable of running a team of 15 people or moreExperience in taking a deal through the entire sales cycleBilingual in Spanish preferredHigh school diploma or equivalent with one year experience / training in automotive salesAbility to coordinate activities, oversee work, and perform corrective actions and appraisalsAbility to work extended hours, including evenings, holidays, and weekendsStrong communication skills in English (Spanish preferred)Valid Driver's License, clean driving record, and ability to pass MVR, drug, and background checksProficiency in computer applications, including Microsoft Office, Microsoft Excel, DealertrackDMS, and Auto AlertPhysical Demands :Ability to work in a sitting position for extended periodsManual dexterity for data entryAbility to bend, pull, stoop, and reachExposure to heat, fumes, noise, and humidityEffective oral and written communicationVisual acuity to read documents and screensAbility to lift items over 50 poundsWhat We Offer :Guaranteed compensation plus commissionSupportive staff and teamAdvancement opportunities401k with matching contributionPaid time off and holidaysMedical (HMO), dental (PPO & HMO), visionCompany partner discountsBusy service drive and experienced leadershipEqual Opportunity Employer :Honda of North Hollywood and Acura of Los Angeles Westside do not discriminate against applicants based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, veteran status, or disability.
Position Requirements
Full-Time / Part-Time
Full-Time
Position
Internet BDC Sales Director
Location
Acura of Los Angeles
About the Organization
Join the All-New Acura of Los Angeles Westside Team! 🌟
Are you ready to be part of something revolutionary? Acura of Los Angeles Westside, the newest Acura dealership in Los Angeles, is changing the game and looking for passionate individuals to join our pioneering team! Located at 6250 W Slauson Ave, Culver City, CA 90230, we're not just selling cars; we're transforming the traditional dealership experience.
Why Join Acura of Los Angeles Westside?Trailblazing Innovation :Be part of a dealership that is rewriting the rules. Acura of Los Angeles Westside is committed to transforming the traditional dealership model, embracing innovation, and creating a new standard for customer experience.Progressive Culture :Join a team that values forward-thinking ideas and encourages creativity. We believe in breaking barriers and fostering an environment where your unique talents and perspectives can thrive.Cutting-Edge Technology :Experience the excitement of working with the latest Acura models and state-of-the-art automotive technology. Acura of Los Angeles Westside is at the forefront of redefining the driving experience.Recognition and Rewards :Your dedication deserves acknowledgment! Enjoy competitive compensation packages, employee incentives, and performance-based rewards as we celebrate success together.How to Apply :Ready to be a part of automotive history? Submit your resume and cover letter at www.acuraoflosangeles.com or visit our groundbreaking dealership in person at 6250 W Slauson Ave, Culver City, CA 90230. Join us on the journey to redefine excellence in the automotive industry!
Accelerate your career with Acura of Los Angeles Westside - where tradition meets transformation! 🚀🌟
This position is currently accepting applications.
