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Floating Assistant Branch Manager

Stanford Federal Credit Union
Palo Alto, CA Full Time
POSTED ON 2/7/2025
AVAILABLE BEFORE 4/7/2025

Floating Assistant Branch Manager Opportunity at Stanford Federal Credit Union! 

We’re on a mission to improve financial lives! If you’re a high-energy, compassionate, and collaborative individual with a desire to make a difference, we encourage you to consider joining our SFCU team! Members really do come first at Stanford FCU because we’re non-profit and owned by our members. Our members work for Stanford University or some of the most innovative companies in Silicon Valley—and we provide them with the most generous financial benefits in our industry. 

Stanford FCU is a $4 billion company with a global reach of over 88,000 members in 90 countries and growing! Come grow with us and see what it’s like to work for a Bay Area Top Workplace. As our CEO says, “we work hard, and we play hard”, and we need your help to improve even more financial lives!

The Assistant Branch Manager assists with the direction and administration of branch operations; acts as Branch Manager, as necessary; ensures that established policies and procedures are followed; ensures that excellent service is provided to members at both teller line and member services platform; promptly and professionally serves members; assumes responsibility for smooth flow of teller lines and member services platform; assists in identifying and in performing general training of branch employees; oversees the provision of a full range of services to current and potential members; assists in supervising and in directing branch staff; performs various branch functions, as required and assigned by management; completes high level duties and assignments; provides support to staff and to members with complex, difficult tasks.

*This position is 100% onsite*

Who YOU are:  

  • Solid understanding of branch operations and functions, which include account administration, deposit, trust, and individual retirement accountants (IRAs); consumer lending, cross- selling, and business development.
  • Two to four years of related experienced required. 
  • Five to six years of managerial experience.
  • Notary license or the ability to obtain a Notary license within 90 days of hire date.
  • Maintain authority to provide signature guarantees, sign official checks, or medallion signatures up to approved limit.
  • High school diploma required.

What YOU’LL do:

  • Understand, comply, and train others on all applicable government regulations and laws, specifically the Bank Secrecy Act (BSA), funds availability, truth in savings, privacy legislation, other related governmental regulations, and laws. Process BSA reports. Assist with BSA file maintenance.
  •  Provide supervisor overrides and approvals within assigned limits. Assist with error resolution situations for staff and for members. Maintain and
     manages proper cash controls and operations including but not limited to cash limits, cash shipments and negotiable items. Balances all branch transactions, at the closing of each day.
  • Provide leadership to teller and member service representative personnel through effective communicating, exercising good judgement to reach decisions aligning with practices and policies, objective setting, and delegating. Ensure that personnel are well trained, effective, and
     optimally used. 
  • Provide instruction regarding policy, procedure, service, and product offerings. Assist new employees.
  • Steps in for the Branch Manager in their absence. Accountable for managing the operations of the branch. Ensuring that all levels of member service are maintained by all employees. Trains and coaches branch employees. Exercises direct supervision of branch staff and advising the manager of positive and negative performance issues that occur with tellers.

 

Some of our benefits for YOU:   

  • 100% paid employee medical, dental, vision, life/AD&D and short-term disability insurance for the employee; 50% paid for dependents.
  • Employer 401(k) matching up to 5% plus additional annual discretionary contributions.
  • Education reimbursement up to $5,200/year
  • Employee recognition program with cash incentives 
  • Commute benefits up to $900 per year 
  • Paid Sick Time accrues at two weeks per year
  • Paid Vacation Time accrues at three weeks per year
  • Paid Federal banking holidays (approximately 10 per year)
  • Ongoing training and education, seminars, and conferences
  • Loan rate discounts on some products (vehicle, mortgage and HELOC loans)
  • Waived fees and deposit bonuses on Stanford FCU accounts
  • Flex health/transit plan availability 
  • Employee Assistance Program with free benefits like counseling, help finding legal assistance and day care resources

 

If you are ready for this awesome opportunity (or know somebody who is) please contact us today! 

Stanford Federal Credit Union provides competitive pay ranges based on factors such as (but not limited to) the scope and responsibilities, qualifications needed for the position and external market pay for comparable positions.

Please Note: SFCU does not provide work visa sponsorship or accept visa transfers for any positions. 

Stanford Federal Credit Union is committed to equal employment opportunities, and a workplace that embraces diversity and inclusion for qualified individuals of all backgrounds.

Salary : $900 - $5,200

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