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Loan Administration Specialist

Stanford Federal Credit Union
Palo Alto, CA Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 4/8/2025

Loan Administration Specialist Opportunity at Stanford Federal Credit Union! 

We’re on a mission to improve financial lives! If you’re a high-energy, compassionate, and collaborative individual yearning to make a difference, we are looking for individuals like you to join our team! Members really do come first at Stanford FCU because we are not-for-profit and owned by our members. Many of our members work for Stanford University or some of the most innovative companies in Silicon Valley—and we provide them with the most generous financial benefits in our industry. 

Stanford FCU is a $4 billion company with a global reach—88,000 members in 90 countries and growing! Contact us to see what it’s like to work for one of the Bay Area’s Top Workplaces. As our CEO says, “we work hard, and we play hard”, and we need your help to improve even more financial lives!

The Loan Administration Specialist maintains daily workflow of the Real Estate/Member Business Lending servicing desk; ensures that all responsibilities of the desk are handled in a timely manner according to SFCU, investors, state and federal policies and regulations. Servicing functions including but not limited to: daily loan payments and payoff processing, impound account activities, customer service, etc.

*This is not a remote position*

Who YOU are:  

  • Ability to read and to interpret financial data.
  • Ability to communicate, both verbal and written
  • Ability to perform necessary computer related input.
  • Ability to handle daily routine with moderate freedom to interpret or to act upon various situations.
  • Present a positive professional image.
  • Interact daily with more than one department.
  • Knowledge of rules and regulations pertaining to the assigned duties
  • High school degree and 0-2 years related experience and/or training; or equivalent combination of education and experience.

What YOU’LL do:

  • Learn and cross-train departmental duties of the credit union.
  • Track and monitor hazard and flood insurance.
  • Respond to day-to-day member loan inquiries and servicing needs via multiple communication channels.
  • Maintain requests for loan files to and from off-site storage.
  • Conduct monthly inventory of original Notes. 
  • Perform specific and delegated administrative duties, as assigned by management.
  • Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control. 

Some of our benefits for YOU:   

  • 100% paid employee medical, dental, vision, life/AD&D and short-term disability insurance for the employee; 50% paid for dependents
  • Employer 401(k) matching up to 5% plus additional annual discretionary contributions
  • Education reimbursement up to $5,200/year
  • Employee recognition program with cash incentives 
  • Commute benefits up to $900 per year. 
  • Paid Sick Time accrues at two weeks per year.
  • Paid Vacation Time accrues at three weeks per year.
  • Paid Federal banking holidays (approximately 10 per year)
  • Ongoing training and education, seminars, and conferences
  • Loan rate discounts on some products (vehicle, mortgage and HELOC loans)
  • Waived fees and deposit bonuses on Stanford FCU accounts
  • Flex health/transit plan availability 
  • Employee Assistance Program with free benefits like counseling, help finding legal assistance and day care resources.

 

Stanford Federal Credit Union provides pay ranges representing its good faith estimate of what the Credit Union reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.

If you are ready for this awesome opportunity (or know somebody who is) please contact us today! 

Please Note: SFCU does not provide work visa sponsorship or accept visa transfers for any positions. Applicants that require work visa sponsorship or transfer will not be considered for employment. SFCU does not provide any relocation benefits for any positions.   

Stanford Federal Credit Union is committed to equal employment opportunities, and a workplace that embraces diversity and inclusion for qualified individuals of all backgrounds.

 

Salary : $900 - $5,200

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