Manager, Radiation Therapy - Cancer Center Palo Alto

• Anticipates and facilitates patient flow within the department and ensures appropriate utilization of resources that prioritizes both safe patient care and cost effectiveness.

• Collaborates with the other members of the Radiation Oncology leadership team to achieve established targets, goals, and standardized practices across the enterprise.

• Develops and maintains policies and procedures for area(s) of responsibility that are in alignment with external regulatory requirements and established departmental standards across the enterprise.

• Ensures correct charge capture and appropriate documentation at the point of service and provides education and coaching on proper billing and documentation related to simulation and treatment delivery.

• Maintains current knowledge of radiation oncology billing and coding practices.

• Monitors expenses for cost centers in area(s) of responsibility by reviewing budget reports at least monthly and reconciling expenses with purchases. Monitors financial performance of department with a focus on the relationship between volume/revenue and expenses.

• Maintains statistics and reports on the data as appropriate.

• Analyzes referral, volumes, revenue, and patient satisfaction data to monitor performance of the department, identify gaps in service, and strategize new technology or programs that may be needed.

• Continuously monitors workflow and processes to identify areas of opportunity to improve quality, safety, and efficiency. Uses A3 thinking when problem solving and the principles of PDCA when implementing process improvement work.

• Establishes and maintains performance standards for the technical operations of the department that meet all regulatory requirements. Holds team accountable for maintaining standards and following documented policies and procedures.

• Exercises control over supply inventory, storage, and usage. Ensures that equipment is maintained in an appropriate manner. Recommends equipment and service contract purchases. Analyzes space needs, recommends and manages space renovation projects to meet programs and/or volume growth.

• Orders supplies and prepares appropriate paperwork (ie. purchase requisitions)

• Participates in capital budget planning and preparation.

• Maintains recruitment/retention of staff, personnel appraisals, competencies, and payroll verification.

• Provides educational sessions for team and participates in continuing education programs and conferences.

• Schedules emergency and preventative maintainance of all equipment and works with vendors to ensure that service terms are consistently met and maintained.

• Oversees and maintains service contracts related to equipment within the treatment area.

• Participates in and potentially leads departmental committees, as appropriate.

• Solicits direct patient feedback on service and uses feedback to identify improvement opportunities.

• Establishes goals and objectives that are in alignment with Tier 3, Cancer Service Line, and organizational goals and strategies. Develops systems to report on progress and outcomes of work related to these goals.

• Partcipates on equipment replacement projects. Ensures that projects get completed on time and on budget.

• Other departmental duites as assigned.

Education Qualifications

• Bachelor's degree in a work-related discipline/field from an accredited college or university

Experience Qualifications

• Five (5) years of progressively responsible and directly related work experience

Required Knowledge, Skills and Abilities

• Ability to budget, make financial projections and write reports

• Ability to foster effective working relationships and build consensus

• Ability to mediate and resolve complex problems and issues

• Ability to plan, prioritize and meet deadlines

• Ability to provide leadership and influence others

• Knowledge of computer systems and software used in functional area

• Knowledge of local, state and federal regulatory requirements related to areas of functional responsibility

• Knowledge of principles and practices of organization, administration, fiscal and personnel management

Licenses and Certifications

• ARRT-RTT - Reg Tech-Rad Therapy ARRT

• CRT-T

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care

• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health

• Coordinate for Me: Own the complexity of my care through coordination