What are the responsibilities and job description for the Receptionist/Case Manager Assistant position at Stanislaus County Department of Workforce Development?
COMMUNITY HOUSING AND SHELTER SERVICES
JOB DESCRIPTION: RECEPTIONIST/CASE MANAGER ASSISTANT
POSITION OVERVIEW:
The Receptionist/Case Manager Assistant is primarily responsible for greeting clients coming into or calling our office as well as assisting Case Managers.
This position requires a sensitive and caring individual who is able to develop trust with our clients who may be experiencing homelessness and/or are at imminent risk of becoming homeless.
ESSENTIAL JOB FUNCTIONS:
· Greet & Sign in Clients
· Schedule appointments
· Handle incoming calls and checking voicemails
· Maintain a clean and friendly area for clients
· Data Entry and Filling
· Conduct all aspect of work with complete courtesy and respect to clients
· Present a professional appearance and attitude at all times
· Other duties as assigned
MINIMUM QUALIFICATIONS:
· Excellent customer service skills
· Communicate effectively, orally and in writing
· Computer experience with outlook, excel, word processing
· Strong organizational skills
· Ability to work with people of diverse cultural backgrounds
· Ability to work within a team approach
EDUCATION/EXPERIENCE:
· Minimum of 1 year of Clerical/Receptionist experience in a public or private social services and/or disability or housing agency, with experience in social work, outreach, social services and/or disability-based government program case management programs, and/or housing case management for multi-barrier populations.
· Computer experience; outlook, excel, word processing and spreadsheet applications
LICENSE:
· Must have a car for daily use, in-state insurance with your name on the policy.
· Applicants must possess and maintain a valid California Driver's License and remain free from repeatable preventable accidents.
DESIRABLE QUALIFICATIONS:
· Bilingual, Spanish
COMPENSATION/SALARY:
$17.48 per Hour
BENEFITS SUMMARY
· Eligible for benefits after a 3-month introductory period.
· Insurance: Medical, Dental and Vision offered up to $600 monthly costs (any overage costs will be paid for by the employee).
· Vacation Accrual as follows:
1-4 years 10 days per year (2 weeks) 5-9 years 15 days per year (3 weeks) 10 years and thereafter 20 days per year (4 weeks)
· Sick Leave Accrual- 8 hours per month
· Retirement Plan Available after 1 Year of employment
CLOSING
• Job posting will close at 4pm on December 6, 2024. Please email your resume to applicants@chss.net. If you meet the qualifications, an application will be emailed to you prior to interview.
Salary : $17
