Client Service Manager - Water/Wastewater

Job Title - Client Service Manager / Project Manager
Location - Minneapolis, Minnesota
Job Type – Hybrid

ABOUT STANLEY CONSULTANTS

Improving Lives Since 1913. Stanley Consultants has been helping clients solve essential and complex energy and infrastructure challenges for over 110 years, successfully completing more than 50,000 engagements in 120 countries and all 50 states and U.S. territories. Values-based and purpose-driven, Stanley is an employee-owned company of engineers, scientists, technologists, innovators and client-service experts who are recognized for their commitment and passion to make a difference. The company garnered a recent Top Workplaces USA Today ranking and followed it with recognitions for outstanding compensation and benefits and work-life flexibility. For more information on Stanley Consultants, please visit https://www.stanleyconsultants.com.

Stanley Consultants is an engineering consulting firm with over a century of success in the Water Market. Our data driven “smart water” future builds on our heritage and the skill and enthusiasm of the next generation of water professionals. Join a team where your ingenuity, creative thinking, and passion for the water industry will be collaboratively paired with seasoned engineers to address increasing client needs as they respond to megatrends like aging infrastructure, funding constraints, and the impacts of an increasingly variable climate.

Stanley Consultants is seeking a Client Service Manager / Project Manager for our Minneapolis office. Stanley Consultants is actively working in the Water / Wastewater Market in Minnesota and needs additional leadership to maintain our current market presence while assisting our existing team to build Stanley’s water market presence. In doing so, this position will lead and deliver water, wastewater, and groundwater projects in the State of Minnesota. This individual will be responsible for the development and management of all aspects of municipal water and wastewater utility system project planning, design, and services during construction.

The successful candidate will have a Minnesota and/or Midwest network of water and wastewater connections and regional expertise in one or more of the following:

• Asset Management
• Wastewater collection and conveyance
• Peak weather flow infrastructure
• Wastewater treatment
• Biosolids management
• Wastewater disposal and reuse
• Water supply (surface or groundwater)
• Water distribution and storage
• Water treatment
• Water transmission, distribution and storage
• Knowledge of and connections in the water resources area is a plus

What You Will Be Doing:

• Initiate, develop, and maintain close client relationships with Midwest clients
• Manage the preparation of proposals, presentations, contract procedures, client invoicing, and collections
• Actively participate in AWWA, WEF, APWA, ASCE, IAWA, and other professional organizations at the local, regional, and national levels
• Develop creative and innovative approaches to project development
• Provide leadership during project execution
• Lead our efforts in Client Satisfaction
• Assist in developing strategic plans for assigned clients including identification of project opportunities and pursuits
• Maintain marketing database and prepares routine reports on sales efforts

Required Qualifications:

• Bachelors of Science degree
• 10 years of relevant experience in a consulting engineering or public works environment
• Proven track record of successful project and client development
• Posses knowledge of water supply, treatment, transmission and distribution, and storage facilities; and/or wastewater collection, treatment, and disposal (liquids and solids trains)
• Possess a working knowledge of funding sources for water, wastewater, and water resources projects

Preferred Qualifications:

• Membership and current active participation in AWWA and/or WEF is a plus

Stanley’s Approach to Flexibility

While some members choose to work out of their local office on a full-time basis, we offer a hybrid schedule for eligible positions consisting of two days a week in the office, two days a week remotely, and Friday being a flexible day that can be worked either in the office or at home. Eligible roles can also offer a compressed workweek schedule. Members who participate will be assigned a 9/80 work schedule, meaning every other Friday off!

What we offer:

• Member-Owned. Member-ownership is at the heart of our culture, aligning client satisfaction, company performance, and personal reward.
• Work-Life Balance. We realize there’s more to life than just work.
• Paid Time Away. Stanley Consultants offers numerous paid holidays, generous paid time off (PTO), parental leave, and professional development leave.
• Health Portfolio. We provide a comprehensive portfolio of health services including medical, dental, vision, FSA, HSA, Doctor On Demand, wellness reimbursement, and mental health resources.
• Financial Health. We offer life insurance, short- and long-term disability insurance, identity theft protection, and many other benefits.
• Professional Growth. When your skills grow, so do we, which is why we offer tuition assistance, professional society membership, and more.
• Financial Rewards. We share our prosperity with members through company stock ownership, a generous 401K match, incentive compensation, and profit-sharing contributions to retirement 401K plans.
• Click Here: A Great Place To Work

Learn more about Stanley Consultants in this short video:  Working at Stanley Consultants

Stanley Consultants does not welcome unsolicited resumes from staffing and recruiting agencies. Any unsolicited resumes submitted to Stanley Consultants, including but not limited to resumes submitted directly to Stanley Consultants members, or any of our representatives, will be deemed the property of Stanley Consultants.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot

disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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