What are the responsibilities and job description for the Desktop Support Technician position at Stanley David and Associates?
Role :: Desktop Support / L2 Desk Side Support
Location :: Blue Springs, MS – Onsite
Type :: Fulltime
Job Description::
- Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer.
- Physically fit to walk through large areas.
- Ability to work after hours and weekends if necessary or required by the customer.
- Knowledge using ServiceNow as the ticketing tool.
- Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users.
- Analyze, resolve, respond to, and document end user inquiries.
- Install desktop/Laptop, printers/scanners, and other peripheral softwares using approved tools.
- Troubleshoot operating system issue. connection issues with LAN/WAN.
Job Type: Full-time
Pay: $45,512.29 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Relocation assistance
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $45,512 - $65,000
