What are the responsibilities and job description for the FT - Technician, Admissions position at Stanly Community College?
GENERAL JOB DESCRIPTION
The Admissions Technician provides data entry support related to the college application and admission process for traditional, captive, and dual enrolled students. This position reports directly to the Director of Admissions.
QUALIFICATIONS
Required:
- Associate Degree
- Strong organizational skills with attention to detail.
- Strong communication skills, electronic and formal.
- One year data entry and retrieval experience within a business or educational environment.
Preferred:
- Bachelor’s Degree
- One year data entry and retrieval experience using Ellucian Colleague, Banner, or PeopleSoft.
- Experience in admissions or records/registration office at a North Carolina Community College.
ESSENTIAL JOB FUNCTIONS
- Accurately processes and enters electronic and physical based data related to the college application and supporting documents within the student information system.
- Documents, processes, and monitors incoming and outgoing communication associated with the application and initial enrollment process for traditional and dual enrolled applicants.
- Serves as the admissions office representative for SCC’s Career & College Promise Portal.
- Serve as the college’s Coordinator for the Residency Determination (RDS).
- Maintains a high level of detail and confidentiality.
OTHER DUTIES
- Process admissions documents for all general curriculum program students.
- Assist the Director in maintaining up to date information within our CFNC website/application.
- Coordinate the admission process for all high school students.
- Assist in the auditing of applicant documentation before each registration to identify incomplete files; add restrictions to students’ Colleague records and notify students of their status.
- Assist in the auditing of applicant files immediately following registration, transfer files of fully accepted and registered students to Registrar; deactivate those applicants’ files that did not register.
- Audit returning student files for incomplete admission requirements prior to re-activation.
- Troubleshoot problems with all admissions Colleague issues including application processes and restrictions.
- Collaborate with the Eagle’s 1-Stop to ensure receipt of admission documents.
- Determine the reports necessary for data correction and update in Colleague system.
- Generate written and electronic correspondence to applicants through the communications management function of Colleague to apprise the applicants of their admissions status.
- Manage the downloading and printing of electronic applications for admission and ensure that all data entered into student data system is accurate.
- Process hard-copy student applications and other admissions related documentation for the database system.
- Assist with other areas within the department and division when needed during peak times.
- Assist with other admissions duties requiring evening and weekend assignments.
- Review and correct admissions data to ensure accuracy for state reporting.
- Processes and troubleshoots student information in relationship to the Residency Determination process.
- Serves on institutional committees as assigned.
- Performs other duties as assigned.
JOB TRAINING:
Required Position Training to be completed in the first year of hire:
- ERP User Training (Colleague, Informer, ImageNow, etc.)
- Position specific applications (CFNC, RDS, etc.)
- NCCCS ServiceNow Portal
- SCC Employee Onboarding
- New Students Start Here, 1-2-3.
Suggested Training:
- Canvas
- School Dude (Maintenance Work Order System)
- NC E-Procurement (Purchasing)
