Income Maintenance Caseworker II

Salary : See Position Description

Location : Albemarle, NC

Job Type : Full-Time

Job Number : 2000140

Department : Social Services

Opening Date : 12 / 13 / 2024

Closing Date : Continuous

Job Description

Within this position, employees are responsible for determining / re-determining applicant / client eligibility at Stanly County Department of Social Services for programs such as Medicaid, Work First Family Assistance, Food and Nutrition Services, etc. This employee will be expected to perform tasks such as interviewing clients to obtain required information, completing initial applications, verifying the information obtained, determining eligibility, or completing scheduled program reviews. This employee must explain program(s) requirements and options and advise or refer clients to other programs.

We will accept work against applicants.

Examples of Job Duties

• Interviews clients and / or collateral contacts to gather information, secure medical, work history, and other income information, and determine need and eligibility for human services.

Responsible for verifying information and investigating discrepancies within the information.

Assists clients in retaining public assistance benefits by updating information in client records and the state eligibility system.

Follows policies and procedures related to eligibility determination and redetermination while maintaining an ongoing caseload.

Responsible for documenting eligibility decisions, and retaining copies of client records, including financial, psychological, medical, vocational, and court records, in order to provide accountability for the expenditure of state and federal funding

Provides clients with information about the availability of services and refers them to appropriate agencies or community partners.

Knowledge, Skills, and Abilities

Good mathematical reasoning and computational skills, ability to read, analyze and interpret rules, regulations and procedures.

Ability to communicate with clients, the public at large and public officials to obtain data and explain regulations, rules and procedures.

Ability to utilize the available time to organize and complete work within given deadlines

Ability to organize and manage multiple complex program activities.

Ability to pay close and accurate attention to minutiae details

Ability to work under stress.

Proficient computer and data entry skills are required.

Ability to use good judgment and discretion as it relates to interpreting policies and procedures

Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace

Ability to communicate in writing clearly and concisely

Ability to communicate effectively with others using the spoken word

Qualifications

MINIMUM TRAINING AND EXPERIENCE REQUIREMENTS FOR INCOME MAINTENANCE CASEWORKER II : One year of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience.

Anyone who meets the following may apply as a "work against appointment" and will be considered : Graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Business Administration, Secretarial Science, or a closely related curriculum; or graduation from high school and two years of paraprofessional, clerical, or other public contact experience which included negotiating, data and / or performance of mathematical or legal tasks with at least one year of such experience being in an income maintenance program; or graduation from high school and three years of paraprofessional, clerical or other public contact experience which included negotiating, interviewing, explaining information, the gathering, and compiling of data, the analysis of data and / or the performance of mathematical or legal tasks; or an equivalent combination of training and experience.

Stanly County DSS Work Against Information :

IMC I - $36,715

IMC II - $40,171 - after one-year experience as an IMC I

ADDITIONAL REQUIREMENTS : Must have a valid NC driver's license and reliable transportation. All applicants tentatively selected for this position will be required to submit to a urinalysis to screen for illegal drug use. A criminal records check and a driver's license check will be conducted.

STANLY COUNTY BENEFITS (Full-time Employees)

Employees accrue sick and vacation time each paycheck.

Stanly County observes twelve (12) holidays. New Year's Day, Martin Luther King Jr. Birthday, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving (Thursday and Friday), Christmas (3 days).

Employees receive one (1) personal day per year.

INSURANCE BENEFITS :

Stanly County provides health & vision insurance with Blue Cross and Blue Shield of North Carolina. Our plan is a PPO, 80 / 20, with a $1000 deductible. Teledoc is offered through our insurance for a $10 co-pay per visit. Primary care visit is a $40 co-payment. Specialist is $50 co-pay. One free eye exam per year. The insurance coverage is FREE to full-time employees.

Dental Coverage is with Guardian dental insurance and is FREE to full-time employees.

Other volunteer insurance benefits include : Flexible Spending Program, Life Insurance, Cancer, Accident, and Disability policies.

Stanly County offers an employee health clinic. Our on-site Advance Practice Provider will see employees and dependents covered on our county insurance plan free of charge. This service does not replace your primary healthcare providers but augments their care.

As a wellness benefit, employees have the option of joining the Stanly County YMCA. The County will pay half of the employee's membership.

Employee Assistant Program is offered through Atrium Health. Each employee will receive up to six (6) free sessions on a rolling year. Dependent children and / or spouse may also use the sessions.

RETIREMENT :

Stanly County Employees will be a member of the N. C. Local Government Employees' Retirement System. Stanly County is required to withhold six percent (6%) from each paycheck and deposit it into the retirement system. The County also contributes to the plan. You are vested at five years as a contributing member. After one year of contributing membership in the system, a death benefit is available if you die while still in active service or within 180 days of your last day of service.

NC 401(k) (Supplemental Retirement Plan) :

Employees can contribute to the Empower 401(k) plan upon hire. If the employee contributes at least one percent (1%), Stanly County will match one percent (1%).

Additionally, employees may make additional contributions through the following options : 457 Deferred Compensation Plan and Roth Plan Option.

LONGEVITY :

Longevity pay is earned after three (3) years of continuous Local Government retirement benefited service working with Stanly County government.

Longevity Bonus :

3 years but less than 5 years $300

5 years but less than 10 years $600

10 years but less than 15 years $900

15 years but less than 20 years $1,200

20 years or more $1,500

Salary : $300 - $90,015