What are the responsibilities and job description for the Inside Sales Representative position at Stannah Group?
Job Summary
Stannah Stairlifts is growing, and we're looking for help with our customer care team. This position is a wonderful opportunity to work with a world-class employer, which enjoys an excellent reputation (take a look at Stannah USA's reviews on Trustpilot!)
This position would suit a conversational person who enjoys helping people as they look for ways to stay safely in their home. You'll be responsible for handling inbound and outbound calls, answering questions and converting leads into appointments. You'll also make follow-up calls to help our sales team close the order.
Major Responsibilities / Activities
- Make outbound follow-up calls in a polite and courteous manner while being patient, to convert existing sales appointments into orders.
- Respond to sales leads (phone, mail, internet, email) and capture the details in our database.
- Create a positive client experience through ongoing client interaction, helping people to take the next step in the sales process.
- Represent the company responsibly while maintaining confidentiality.
- Develop good working relationships with all other departments of the company.
Qualifications
Benefits
Company Overview
Stannah is a British-based company that was founded over 150 years ago. We are one of the world's largest suppliers of stairlifts and have been expanding throughout the US and Canada since 1992. Our US headquarters in Franklin, MA serves direct sales markets in New England and on the West Coast, and a dealer network that stretches from Maine to Hawaii. Despite rapid growth, we are still a family-owned business and enjoy unusually long employee-retention; people like working at Stannah and we care about developing our employees. Come and join our team!
Job Type : Full-time
Pay : $22.00 - $24.00 per hour
Benefits :Shift :
Education :
Experience :
Ability to Relocate :
Work Location : Hybrid remote in Franklin, MA 02038
Salary : $22 - $24