Workers Compensation Claims Coordinator - US

Workers Compensation Claims Coordinator - US - ( 250000IK )

Description

Grow with the best. Join a smart, creative, and inspired team that accomplishes operational excellence. Bringing together individuals with diverse backgrounds, talents, and expertise, our 30,000 team members in over 450 locations worldwide are vital to making our company stronger.

Your Opportunity

Stantec is growing! And to keep impressing our clients, we need excellent team members who bring their best and desire to shape a meaningful career with us. We are currently seeking a Workers’ Compensation Coordinator (WCC) who embodies the Stantec value “We Put People First”. This role will have a significant impact on engagement with injured employees, assisting in the safe and effective return to work process following a workplace injury.

Your Key Responsibilities

• Act as the subject matter expert and program manager for Stantec’s Workers’ Compensation, Early and Safe Return to Work, and Fit for Duty programs, specifically for US-based Workers’ Compensation matters (although knowledge of Canadian Worker Compensation system is a plus!).
• Guide injured employees through the claims process, including monitoring medical management.
• Assist complex claim issue resolutions, including litigation management.
• Maintain worker’s compensation-related documentation and records according to company and legislative confidentiality and retention requirements.
• Share responsibility for oversight of Worker’s Compensation account management with Risk Management and with Payroll for Monopolistic States.
• Provide support, and coverage for other HSSE Programs such as Alcohol & Drug and Medical Surveillance.
• Collaborate with injured employees, supervisors, and HSSE Managers to maintain an acceptable WCB experience rating and contractor qualification risk rating by making efforts to minimize restricted/lost days.
• Provide claim status and injury trending data to Operations.
• Contribute to the development, implementation, maintenance, compliance and evaluation of HSSE programs/services, supporting documents and tools.
• Proactively stay informed of industry regulations, record retention standards, best practices, and emerging trends.
• Establish and maintain effective working relationships at all organizational levels and with external partners. Demonstrated experience collaborating closely with cross-functional teams, including HSSE, operations leaders, Leave of Absence team, Human Resources, and the Legal Department.
• Uphold discretion and confidentiality in compliance with regulatory requirements and company policies.
  
  

Qualifications

Your Capabilities and Competencies

• Work collaboratively with injured employees and supervisors to facilitate a smooth and successful return to work.
• Show exceptional emotional intelligence and customer service for employees in stressful situations.
• Possess effective communication skills that facilitate successful interactions with employees and supervisors during challenging conversations.
• Maintain exceptional organizational skills and impeccable document and records management.
• Manage and work with external partners, including claims adjusters, case managers, and early medical intervention (telehealth).
• Monitor, track, and review risk, in order to make decisions regarding claim progress, treatment options and appeals.
• Be able to work independently in fast paced environment with ability to prioritize.
• Litigation management experience on assigned claims
• Familiar with confidential document management and HIPAA
• Proficiency with MS Office suites
  
  

Education And Experience

• Five years or more experience managing WC claims and WC accounts (insurance, legislative requirements) across multiple States (including monopolistic States)
• Bachelor’s degree in health sciences, Occupational, Health & Safety (OHS), Business Administration, Psychology, Social Work, or other related field of study
• Diploma, certification or designation in Disability Management (CRTWC, CDMP, CHRP), Insurance (CPCU, AIC), or Safety (CSP) would be an asset
  
  

This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.

Stantec is a place where the best and brightest come to build on each other’s talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best.

Pay transparency laws require employers to provide the following information for positions that may be in the following jurisdiction(s):

Salary Range(s)

• $84,000 - $122,000 Min/Max Pay Range for postings located in CO, HI, MD and IL
• CA Other Areas $84,000 - CA Other Areas $130,900 Min/Max Pay Range for postings located in CA (SF Area includes SF, SJS & WLC)
  
  

The final agreed upon compensation is based on individual education, qualifications, experience, and work location. At Stantec certain roles are bonus eligible.

Benefits Summary: Regular full-time and part-time employees have access to medical, dental, and vision plans, a wellness program, health saving accounts, flexible spending accounts, 401(k) plan, employee stock purchase program, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage and paid family leave. Regular full-time and part-time employees will receive ten paid holidays in each calendar year. In addition, employees will be eligible to accrue vacation between 10 and 20 days per year and eligible for paid sick leave (and if more generous, in accordance with state and local law).

Temporary/casual employees have access to 401(k) plans, employee stock purchase program, and paid leave, in accordance with state and local law.

The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements.

Primary Location : United States-Colorado-Denver

Other Locations : United States-California-Bakersfield, United States-Ohio-Columbus, United States-Massachusetts-Burlington, United States-California-Sacramento, United States-California-Roseville, United States-Tennessee-Nashville, United States-Kentucky-Lexington, United States-Oregon-Portland, United States-Florida-Sarasota, United States-Arizona-Chandler

Organization : BC-2093 HSSE-US United States

Employee Status : Regular

Job Level : Individual Contributor

Travel : No

Schedule : Full-time

Job Posting : Feb 6, 2025, 4:04:37 PM

Req ID: 250000IK

#additional

Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. EEO including Disability/Protected Veterans