What are the responsibilities and job description for the Sales Associate/Optician position at Stanton Optical?
Come join the Glendale All-Star Team and GROW with us!
Are you passionate about helping others see the world more clearly while providing world-class, "above and beyond" patient experience? Would you enjoy a role in which you can improve lives by creating an easy eye care experience for everyone?
At Stanton Optical, our Sales Associates are responsible for creating a unique customer service experience. Our Sales Associates have a genuine care for the customer’s needs, the ability to resolve issues that may arise and the willingness to assist in the sales process. They do this all while matching patient needs with our services and products.
Our Vision: Modernizing the eye care experience for all people
Our Mission: Making eye care easy
Our Values: iCARE
- Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.
- Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.
- Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.
- Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.
- Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve.
Essential Responsibilities
- Greet all patients and customers as they enter the store, identifying patient needs to ensure an easy and memorable experience
- Meet personal and store sales goals by assisting patients in finding the proper frame and lens best suited for their prescription and lifestyle
- Professionally and courteously dispense eyewear and contact lenses, while answering any final questions the patient may have about their purchase
- Measure, fit, and adapt lenses and frames for clients according to written optical prescription or specification, determining the specifications of lenses, making minor repairs or adjustments to eyewear, etc.
- Pretest patients efficiently while creating a personalized experience for each patient per their specific examination needs
- Perform insertion and removal training of contact lenses to qualified patients
- Maintain visual merchandising and store cleanliness
- Perform other duties and/or special projects as assigned
Qualifications/Requirements
- Consultative selling - Desire to sell what’s right for the patient’s prescription, lifestyle, and budget
- High school diploma or equivalent
- Good computer skills including knowledge of MS Office
Desired Characteristics
- Strong customer service skills
- Fluent in reading and speaking in both English and Spanish
- Ability to learn optical knowledge (optical knowledge preferred, but not required
- Flexibility with scheduling, available to work weekends
- Optical knowledge preferred, but not required
Benefits
- Competitive Base Pay
- Commission, Bonus, and Incentive Rewards
- Flexible Working Hours
- Paid Sick/Time Off
- Growth Opportunities
*Locally-Owned and Operated*
Stanton Optical is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 21 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Opportunities for advancement
- Paid time off
Compensation Package:
- Bonus opportunities
- Monthly bonus
Schedule:
- Day shift
- Evening shift
- Weekends as needed
Work Location: In person
Salary : $15 - $17
