What are the responsibilities and job description for the Retail Print Solutions Associate position at Staples Stores?
Print Solutions Advisors provide exceptional customer service and solutions to customers’ print and project needs by capturing project information and following production processes to produce quality, professionally finished products using digital copy, print and production equipment. You will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture.
After applying, you may have the opportunity to schedule an in-person interview within minutes.
Get great perks.
- Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
- Associate discounts on in-store and online merchandise, services and warranty plans
- Discounts at hundreds of retailers, restaurants and more
- 401(k) plan with a company match
- Dental and vision insurance
- Compensation based on qualifications and experience
- And many more benefits
Play a key role in helping your store and your customer win with a total Print Solution.
- Ask open ended questions to build relationships and understand customers’ copy & print marketing needs to offer a total print solution
- Drive customer satisfaction throughout the order process by producing quality print orders using production processes and print equipment
- Help customers with tasks in the self-serve area, utilizing the copy machines and PC rentals
- Ask qualifying questions during consultation to generate potential leads
- Assist customers with their shipping needs, order pickup and other responsibilities as assigned
Essential skills and experience:
- Able to work a flexible schedule based on the store’s needs
- Able to work with many customers to provide a total solution
- Attention to detail and keen eye to notice quality issues throughout the production process
- Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously
Preferred skills and experience:
- Prior experience with customer service
Staples does not sponsor applicants for work visas for this position.
Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.
Click here to learn more about the employee benefits, programs and perks offered at Staples!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
