Event Sales Representative

The Event Sales Representative is responsible for grading and handling physical inventory daily, including inventory sorting, purchasing inventory in the Storefront and at events, and purchasing customer mail-in purchases.

When traveling to vend events for Star City Games, they are responsible for assisting in the setup, maintenance, and general operation of the sales booth at events.

Skills and Qualifications:

• Strong Magic: The Gathering knowledge, with a strong desire to improve knowledge.
• Strong mechanical understanding of how to work with Magic: The Gathering cards.
• Possess great attention to detail.
• Able to provide exceptional customer service.
• Able to react calmly in stressful situations.
• Excellent written and verbal communication.
• Dependable, trustworthy, and punctual.
• Able to work well independently and as a part of a team.
• Familiarity with other physical TCGs a plus (Flesh and Blood, Pokémon, etc.).

Essential Duties:

• Travel to work events as a sales representative at approximately twelve to eighteen (12-18) events per year.
• Purchase inventory from customers in our Storefront.
• Provide industry-leading customer service when representing SCG at events.
• Sort and price all inventory SCG displays at the event sales booths.
• Purchase collections from customers through mail-in processes.
• Assist with the initial setup and breakdown of the sales booth and any additional company event areas.
• Grade and check purchased inventory as needed.
• Analyze sales patterns of singles and customer requests to provide inventory update suggestions.
• Conduct pre-event price verification of all event inventory.
• Assist with reconciliation of all inventory and items after each event.
• Create and maintain event inventory documents preceding and following each event.
• Assist with other projects as assigned by Event Sales management.

Work Environment, Physical, and Mental Demands:

‘Regularly’ indicates this action would generally occur for over 5 hours each shift.
‘Frequently’ would generally occur for 2.5 to 5 hours each shift.
‘Occasionally’ would occur periodically but is necessary to complete essential duties.

• Regularly required to utilize finger and hand dexterity with repetitive motion tasks.
• Regularly operate a computer, utilizing a mouse and keyboard.
• Frequently required to work up to twelve (12) hours during each day of a travel event.
• Frequently required to lift and carry up to 45 pounds for short distances.
• Frequently must stoop, bend, kneel, reach, and maintain full dexterity.
• Occasionally required to operate a company vehicle for long distances.
• Occasionally work in a warehouse environment with hazardous equipment, moving material handling equipment, obstacles, and high-volume activity.
• Occasionally required to sit for long periods of time.
• Occasionally work in hot, cold, or wet weather.
• Work environment often has airborne dust particles.

Benefits:

• Employer-Paid Life Insurance
• Employee Assistance Program
• 401(k) Retirement Plan
• Paid Holidays

Applicants have rights under Federal Employment Laws:

• Family and Medical Leave Act (FMLA)
• Equal Employment Opportunity (EEO)
• Employee Polygraph Protection Act (EPPA)
• E-Verify Participation Notice
• Right to Work

Star City Games was built upon teamwork and equal opportunity. The Company can only continue to be successful when people are treated fairly and allowed to advance and achieve their full potential. Star City Games extends equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran status, disability, or any other protected classifications. This applies to all terms and conditions of employment including, but not limited to: recruiting, hiring, training, promotion, demotion, discipline, rates of pay or other compensation, transfer, layoff, termination, recall, use of facilities, and participation in all Company-sponsored activities.