What are the responsibilities and job description for the Medical Receptionist position at Star City Medical?
Overview
We are seeking a dedicated and detail-oriented Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing various administrative tasks in a fast-paced medical environment. This role requires proficiency in medical terminology and familiarity with electronic health record systems to ensure smooth operations within the medical office.
Responsibilities
- Greet patients warmly and assist them with check-in and check-out processes.
- Schedule appointments and manage the calendar for healthcare providers.
- Answer phone calls professionally, addressing inquiries and directing calls as necessary.
- Maintain accurate medical records and ensure compliance with privacy regulations.
- Process patient information, including insurance verification and billing inquiries.
- Assist in managing office supplies and equipment to ensure efficient operation of the practice.
- Collaborate with healthcare providers to facilitate patient care and communication.
- Utilize electronic health record systems such as Epic, Eaglesoft, or Meditech for documentation and data entry.
Skills
- Strong customer service skills with a focus on patient satisfaction.
- Proficient understanding of medical terminology to communicate effectively within the healthcare setting.
- Familiarity with electronic health record systems such as Epic, Eaglesoft, or Meditech is preferred.
- Excellent phone etiquette to handle patient communications professionally.
- Knowledge of medical records management practices and procedures.
- Experience in medical office management and administrative support functions.
- Understanding of medical coding principles is a plus.
- Strong organizational skills with attention to detail to manage multiple tasks efficiently.
If you are passionate about providing excellent patient care and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Medical Receptionist.
Job Type: Full-time
Pay: $14.50 - $16.87 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
- Wellness program
Schedule:
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Salary : $15 - $17