What are the responsibilities and job description for the Business Manager - Office and Operations position at Star Controls Inc.?
About Star Controls Inc.
As a leading provider of innovative solutions to the Water, Oil & Gas, Electric, and Public Safety sectors, we seek a highly skilled Administrative Operations Director to join our team. The ideal candidate will have experience in managing multi-disciplinary operations, excellent communication skills, and a proven ability to manage multiple projects and tasks simultaneously.
The successful candidate will be responsible for overseeing and coordinating a range of critical business functions, including office administration, sales operations, human resources, and marketing activities.
Key Responsibilities:
- Operational Leadership: Manage and coordinate daily office operations and administrative functions.
- Sales Support: Follow up on sales opportunities and schedule meetings with potential clients.
- Pre-Sales Evaluations: Research, qualify, and manage opportunities from bidding platforms; coordinate pre-sales evaluations with the engineering team.
- Bid Response Coordination: Lead and coordinate bid responses, including preparing proposals, completing bid forms, consolidating pricing, and submitting final packages.
- Customer Service: Respond to RFQs and provide pricing and quotations, including annual support renewals for services and products.
- Vendor Management: Place and track vendor orders to ensure timely delivery; maintain inventory and strong vendor relationships and resolve any service issues.
- Financial Management: Monitor open sales orders, prepare invoices, track payments, and manage bookkeeping activities.
- Project Coordination: Schedule and coordinate engineering resources for projects, support calls, training, and remote/on-site activities.
- Sales and Marketing Initiatives: Lead and participate in sales and marketing initiatives, coordinate marketing events, and support networking activities.
Requirements & Qualifications
Education & Experience
- Bachelor's degree in Business Administration or equivalent work experience (preferred).
- Minimum 5 years in a similar operations or office management role.
Skills & Competencies
- Excellent verbal and written communication skills.
- Proven ability to manage multiple projects and tasks simultaneously.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Highly organized with strong attention to detail.
- Customer-focused and team-oriented mindset.
- Positive attitude with a collaborative approach to work.
