SYSTEMS ADMINISTRATOR - HEADQUARTERS *Voted Best Places to Work 2024

If you are searching for an employer that provides you with unlimited career growth and development opportunities, look no further! Voted as one of the best places to work in the state of Indiana for 2024, STAR Financial Bank strives to be the employer of choice and truly defines OneTeam.

STAR Financial Bank is an Indiana-based community bank known for its culture of delivering quality service, personalized banking solutions, and innovative use of technology for more than 80 years. We are proud to be a community bank in every aspect of the word. Beyond monetary giving and employee volunteerism, STAR is dedicated to partnering with the people and organizations that improve our communities. At every one of our locations, employees demonstrate their commitment to STAR and our customers by honoring our core values of Honesty & Integrity, Accountability, Respect for All, Do What’s Right, Commitment to Lifelong Learning, Community Leadership, Being Progressive, Celebrating Success and Remaining Independent.

STAR Financial Bank proudly celebrates diversity and remains conscious of the realization that diversity is not solely represented by physical characteristics. STAR is an equal opportunity employer (EEO) with a commitment to inclusivity for all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, pregnancy, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws. STAR complies with applicable STAR and local laws governing non-discrimination in employment in every location in which we have facilities.

The Systems Administrator position is included in a workplace model that allows for a combination of in-office and remote work.

As a Systems Administrator, essential responsibilities include:

• Provide daily monitoring, maintenance and administration of assigned IT systems, applications, Servers, Workstations, appliances and network devices.
• Resolve support incidents escalated by lower support tiers and provide technical guidance to lower support tiers.
• Communicate problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Serve as a consultant to line of business managers and other stakeholders on the most efficient use of current applications.
• Maintain inventory of existing applications, servers, and network devices.
• Basic networking skills including IP Configuration and basic troubleshooting skills.
• Maintain System/Software Documentation (narratives, procedures, diagrams).
• Process Service Requests for changes to managed systems including user permissions, user provisioning or deprovisioning, configuration changes, or any other requests escalated by lower tiers.
• Assist in design and implementation of new systems, or any project-based changes to IT systems or infrastructure.
• Assist business unit administrators with administration of their systems.
• Evaluate new client system software, updates to client software, and deploy client software.
• Maintain and enhance performance of all new and existing systems, databases, and applications across the organization.
• Automate management processes using workflow engines, custom written scripts, or other processes to increase efficiency.
• Participate in Problem Management process.
• Provide guidance to Endpoint Admins and Service Desk Teams.
• Perform preventative maintenance including installation of service packs, patches, and hot fixes on applications, operating systems, and systems.
• Participates in after-hours on-call rotation.

Skills Needed

• Proficient in Microsoft Server technologies
• Ability to provide outstanding customer service.
• Excellent written and oral communication skills.
• Highly self-motivated and directed.
• Team player and capable of working alone.
• Strong attention to detail and well organized.
• Proven analytical and problem solving abilities.
• Ability to effectively prioritize and execute tasks in a deadline driven environment.
• Networking skills for troubleshooting connectivity issues. 

In addition to traditional compensation and benefits packages, our leaders continue to collaborate to launch innovative employee benefits and perks including, Affordable Medical/ Vision/ Dental Coverage • Flexible Dependent Care Account • Health Savings Account (with employer contributions) • Prescription Drug Plan • Employee Wellness Initiatives (physical/mental/financial) • Health Management Reimbursement Program • Short Term/Long Term Disability • Life Insurance • Tuition Reimbursement • Competitive Pay and Bonus Program • 401k (with employer match) • Generous Paid Time off including 10 1/2 holidays. 

** Eligibility of benefits are determined by employment status classification and may be discussed during the interview process.