What are the responsibilities and job description for the Member Service Representative position at STAR Financial Credit Union?
Company Description
At STAR Financial Credit Union, we have been empowering financial success for over 60 years in Corpus Christi. As a member-owned institution, we focus on delivering value to our members with personalized service and tailored financial products. Our services are designed to help our members save, grow, and thrive.
Role Description
This is a full-time on-site role located in Corpus Christi, TX for a Member Service Representative at STAR Financial Credit Union. The role involves day-to-day tasks such as handling phone calls, communicating with members, providing exceptional customer service, utilizing computer systems, and assisting with financial transactions.
Qualifications
- Phone Etiquette and Communication skills
- Customer Service and Computer Literacy skills
- Basic understanding of Finance
- Ability to work in a fast-paced environment
- Excellent problem-solving skills
- Attention to detail and accuracy
- Previous experience in a financial institution is a plus