What are the responsibilities and job description for the Process Improvement & Training Coordinator position at STAR PIPE PRODUCTS, LTD?
Essential Functions:
Process Improvement Support:
- Conduct analyses of business processes to identify inefficiencies and recommend improvements.
- Collaborate on process optimization projects, including ERP system upgrades and documentation of product data sheets.
- Manage key project logs such as the CSI log, ensuring timely updates and resolution of entries.
- Develop and maintain process documentation, standard operating procedures, and workflow diagrams.
- Collect and analyze data to measure the success of implemented process improvements.
- Assist in the development and communication of new policies and procedures.
Training Support:
- Create concise and user-friendly training guides, cheat sheets, and other instructional materials.
- Fill in as a facilitator for training sessions in the absence of the Head of Training & Process Improvement.
- Assist in the scheduling, preparation, and logistics of training activities.
- Provide one-on-one support to employees for training follow-ups or clarifications.
Duties and Responsibilities:
- Support the implementation of process improvement initiatives to ensure alignment with organizational goals.
- Document and address performance issues related to processes following established guidelines.
- Coordinate with cross-functional teams to identify and resolve process-related issues.
- Regularly review processes and recommend continuous improvements for efficiency.
- Evaluate training effectiveness and recommend updates to ensure relevance and impact.
- Maintain accurate records of training activities and project progress.
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