What are the responsibilities and job description for the Quality Assurance Specialist position at Star Service of New Orleans?
Job Overview
Star Service of New Orleans is seeking an experienced Quality Control Supervisor to oversee the quality of our HVAC maintenance services. As a key member of our team, you will be responsible for ensuring that our customers receive the highest level of service and satisfaction.
Main Responsibilities:
Required Qualifications:
Benefits:
Star Service of New Orleans is seeking an experienced Quality Control Supervisor to oversee the quality of our HVAC maintenance services. As a key member of our team, you will be responsible for ensuring that our customers receive the highest level of service and satisfaction.
Main Responsibilities:
- Monitor Preventative Maintenance Progress
- Analyze and Address Service Calls
- Investigate Compressor Failures
- Evaluate and Support Team Technical Abilities
- Maintain Strong Customer Relationships
- Manage Equipment Identification and Documentation
- Prioritize and Plan Scheduling Input
- Log and Report Quality Control Inspections
- Proactively Ensure Excellence in Service
Required Qualifications:
- Experience and Technical Expertise
- Analytical and Problem-Solving Skills
- Customer Relationship Management
- Attention to Detail
- Proactive and Accountability-Oriented Mindset
- Technical Proficiency
- Communication Skills
Benefits:
- Competitive pay and benefits package
- Health and wellness program
- Life and disability insurance
- Retirement savings plan
- Paid time off
- Opportunities for career advancement and professional development
- Extra perks
