Demo

Support Specialist / Receptionist / Admin Assistant

StarCare Specialty Health System
Lubbock, TX Other
POSTED ON 4/12/2025
AVAILABLE BEFORE 6/11/2025

Job Details

Job Location:    System Administration--904 Avenue O - Lubbock, TX
Position Type:    Full-time
Education Level:    High School graduation or GED
Salary Range:    $15.00 - $18.00 Hourly
Travel Percentage:    None
Job Shift:    Monday - Friday, 8am - 5pm
Job Category:    Admin - Clerical

Description

StarCare Specialty Health System (StarCare) is seeking a full time Receptionist/Administrative Assistant to join its outstanding Human Resources Team. This position is responsible for managing incoming calls, greeting and directing visitors, and providing administrative support to the Human Resources Department and other departments as needed.  

 

Responsibilities:

  • Answer incoming calls for the Center promptly and professionally and direct calls to appropriate departments or personnel;
  • Provide information to callers about the Center's services and operations and take and relay messages accurately;
  • Greets and directs all visitors at the Corporate office location courteously;
  • Maintain a visitor log and issue visitor badges;
  • Direct visitors to appropriate offices or meeting rooms;
  • Ensure the reception area is tidy and welcoming;
  • Prepare correspondence, reports, schedule and assist with Center travel, coordinate departmental meetings, and other related duties; 
  • Maintain and update employee records, such as input of Center issued mobile phone numbers into the HRIS System;
  • Assist with HR-related inquiries, answer general HR questions regarding policies and procedures, and direct specialized HR questions to the appropriate HR specialists;
  • Provide administrative support to the Human Resources Department and other departments as needed; 
  • Compile information, research issues, and compose special reports to provide information and support to various departments and management, as needed;
  • Perform other related duties as assigned.

This position ensures all activities support the vision, mission, values and goals of the StarCare Specialty Health System.

 

Schedule: This is a full-time/non-exempt position scheduled Monday - Friday, 8am - 5pm, with flexibility to meet the needs of the department.

 

Benefit Package:  StarCare offers an expansive benefit package including, but not limited to: Company-paid medical coverage, fully funded employer contribution to HSA, company-paid life insurance, company paid hospital indemnity plan, 401k with up to 12% employer match, front loaded paid time off (PTO), thirteen (13) paid holidays, sabbatical leave, longevity augmentations, and employee referral augmentations.

Qualifications


Qualifications:

  • High School Diploma or equivalent required
  • Associate’s degree preferred with a specialization in fields such as Business Administration, Human Resources, or related field. 
  • Previous Receptionist experience or 1-2 years of experience in a similar role, demonstrating proficiency in handling calls and greeting visitors.
  • Experience in providing administrative support to various departments.
  • Experience in HR-related tasks such as maintaining employee records and handling inquiries preferred.

 

Skills & Abilities:

  • Knowledge and skill in operating standard office equipment (phone, fax, copier, etc.) and operating personal computers, including Microsoft Office products is required. 
  • Adherence to office hours and consistent attendance is a must. 
  • Exceptional organizational skills are required, as well as the ability to work in a fast-paced environment and manage multiple tasks.

 

Additional Requirements:

  • Must pass a pre-hire drug screen and criminal background check.
  • Must have a Texas driver's license, liability auto insurance, and be insurable under the Agency's insurance.

 

WHY CHOOSE STARCARE?

Welcome to StarCare Specialty Health System, where your passion for making a difference thrives! At StarCare, we imagine a community where all people have hope and the opportunity to achieve their full potential for health and wellbeing. Here's why you should choose StarCare:

  1. Impactful Purpose: Contribute to meaningful change as the state-designated Local Authority for mental health, intellectual disabilities, and substance use disorders. Be a catalyst for positive empowerment.
  2. Comprehensive Care: StarCare offers a diverse array of specialty healthcare services that support and empower people as valued members of the community.
  3. Collaborative Environment: StarCare is proud to work with a network of community stakeholders to ensure all people have access to the healthcare they need.
  4. Professional Growth: StarCare offers many different opportunities for growth in the fields of mental health, substance use disorders, aging, intellectual & developmental disabilities, veterans, and healthcare administration. Come grow your career with us!
  5. Legacy of Service: Since 1967, StarCare has provided hope and health to Lubbock, Hockley, Lynn, Crosby, and Cochran counties.

At StarCare Specialty Health System, your work is not a job. It's a fulfilling journey of providing hope and supporting and empowering people as valued members of the community. Ready to get started? We’ve been waiting for you!


EEO Statement: StarCare Specialty Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salary : $15 - $18

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