Outpatient Care Navigator

*** $5,000.00 SIGNING BONUS ***

POSITION SUMMARY:

The Outpatient Care Navigator serves as the coordinator of services for children, their families and or adults enrolled in programs serving those with a mental illness and/or an intellectual disability. The care navigator is responsible for assessment, referrals, linking and coordination of all services, the creation of an individualized plan of treatment, and monitoring authorized services. The care navigator is the primary case-holder for the clinical record. This position is a community-based position.

EDUCATION AND EXPERIENCE:

• Must meet the criteria as a Child Mental Health Professional (CMHP) and or a Qualified Intellectual Disability Professional (QIDP) or Qualified Mental Health Professional (QMHP).
• Minimum of a Bachelors degree in Social Work, Psychology, or a mental health-related field from an accredited school is required.
• Must be trained and have a minimum of 1 - 3 years of supervised experience in the examination, evaluation, and treatment of minors and their families, or adults is required.
• Prior experience working in a Community Mental Health setting is preferred.
• A current valid professional licensure/certification in the State of Michigan is preferred.
• Experience working in the home and/or community setting is preferred.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of various systems operating in Wayne County (i.e. Community Mental Health, Department of Social Services, Juvenile Court, Probate Court, School).
• Skills in working with children, adolescents, adults and their families.
• Ability to elicit assistance from various systems to provide individual services to clients.
• Ability to negotiate alliances among various agencies to establish trust and to articulate mutual interests.
• Knowledge and experience using an electronic client medical record.
• Ability to work cooperatively with all program staff and support services personnel.
• Ability to advance plan and organize time effectively.
• Ability to manage multiple priorities, function independently and demonstrate good follow-through.
• Must have a working knowledge of all SFS programs.
• Ability to always represent SFS professionally.
• Ability to effectively communicate orally and in writing.
• Must respect the confidentiality of all program participants.
• Must be able to relate to all members of the community regardless of race, age, gender, ethnic origin, etc.
• Ability to participate in a multi-disciplinary approach to treatment and case management.
• Must have reliable transportation to be able to meet with clients outside of the clinic setting.
• Ability to maintain professional and ethical standards.
• Ability and desire to seek personal and professional growth and skill development.
• Ability to meet productivity expectations as assigned by the program supervisor.

DUTIES AND RESPONSIBILITIES:

• Maintain a minimum of monthly face-to-face contact with the identified client regarding the clients case and needs in the home, school, and/or other community setting.
• Develop/maintain liaison relationships with various community facilities.
• Develop, per agency policy, a written client comprehensive assessment and service plan, which identifies the needs of the client/family.
• Assist the family in advocacy for the development and provision of appropriate community services for the client.
• Maintain a comprehensive database of current community resources for staff and clients.
• Work flexible hours to accommodate the needs of the program and clients.
• Participate in and contribute to staff case reviews and staff training in collaboration with mental health therapists.
• Meet productivity expectations as assigned by program supervisor.
• Work cooperatively as a member of a team with program staff and community resources.
• Responsible for keeping paperwork in order and up to date in the electronic client record.
• Adhere to all SFS policies and procedures.
• Cooperate in any investigation related to personnel, licensing, accreditation or other circumstances.
• Responsible for working with team members, supervisor, and community contacts in a manner that is conducive to the philosophy and mission of the program and agency.
• Assist in finding and directing clients in case of an emergency such as a fire or tornado.
• Participate in agency meetings, training and other agency functions as needed or requested.
• Must be able to perform other duties as assigned.

LICENSING AND OTHER REQUIREMENTS:

Must have a reliable mode of transportation and possess a current valid State of Michigan chauffeurs/drivers license and automobile insurance and is insurable. Must meet SFS and our insurance carrier guidelines for the transportation of children/clients.

Starfish Family Services is an Equal Opportunity Employer

EOE/M/F/D/V