Chief Operating Officer

Join Our Team as Chief Operating Officer at Starion Bank in Bismarck!

Are you a strategic leader with a passion for community banking? If so, we want you on our team at Starion Bank.  We are seeking an experienced and dynamic Chief Operating Officer to join our executive team and help drive the growth and operational excellence of Starion Bank, a progressive $2B bank.  As a key member of our leadership team, you will play a vital role in guiding our bank’s future, enhancing efficiency, ensuring a future of digital banking and exceptional service to our customers and community.  

Why Starion Bank?
As a growing community bank, we pride ourselves on local leadership, personalized service, and deep community loyalty. We are a forward- thinking financial institution committed to innovation, efficiency and excellence in customer service. As banking evolves, we are investing in digital transformation, AI powered operations and financial technology to provide cutting edge solutions for our customers.  We're not just a bank; we're a place where you can thrive both professionally and personally. 

Position: Chief Operating Officer
Location: Bismarck, North Dakota

Key Responsibilities:

• Oversee daily bank operations, including deposit operations, business intelligence, vendor management, and information technology to ensuring efficiency, compliance and alignment with Starion’s strategic goals.
• Oversee, manage and ensure compliance, and operational efficiency of our banking as a service (BaaS) relationship with DoorDash, a multi-billion dollar company, through providing a debit card program for the company’s network of dashers. 
• Ensure adherence to banking regulations, internal policies, and risk management best practices to safeguard the bank’s reputation.
• Collaborate with the CEO and executive team to develop and implement operational strategies that drive growth, profitability, and customer satisfaction.
• Maintain a strong focus on customer service and community involvement, supporting the bank's culture of helping businesses and individuals.
• Author and review business cases, service level agreements, and contract documents and manage vendor relationships.
• Support the development and enhancement of banking products, digital services, and customer solutions to stay competitive in the market.
• Serve as a member of the Executive leadership team, senior management team and sit on other various board committees or project teams as needed.
• Communicate operational insights and strategic recommendations to the CEO, board members and key stakeholders.

Qualifications:

• 8-10 Years’ experience including technology (existing and forward-looking); digital customer transformation; integration of tech, customer experience, sales and service, and facilities; and knowledge of alternatives to traditional banking.
• Experience leading teams, fostering a strong workplace culture, and developing leadership talent within the organization. 
• Understanding banking regulations, including FDIC, OCC, CFPB, BSA\ AML and other federal and state banking laws.
• Familiarity with core banking systems, digital banking solutions and fintech integrations.
• Commitment to relationship banking and understanding of small business and consumer banking needs in a community setting. 
• Community involvement and ability to represent the bank in local organizations and business networks.
• Must be willing and able to travel. 

What We Offer:

• Competitive Salary: Your hard work deserves great pay!
• Comprehensive Benefits: Including health, life, dental, vision, and a health savings account
• Retirement Planning: 401K and profit-sharing programs
• Incentives: Annual Incentive Compensation Program available for all benefit eligible employees
• Work-Life Balance: Paid time off and holidays

Recognized Excellence:

Join a team recognized as the “Best of the Best” by Independent Bankers magazine and one of the “50 Best Places to Work” by Prairie Business magazine!

Ready to Make a Difference?

If you’re ready to take the next step in your career and be part of a community-focused bank, apply today at www.starionbank.com    Starion Bank- Taking You Farther^TM.

Apply now and become a vital part of our team!

Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.