What are the responsibilities and job description for the Customer Experience Project Manager position at Starion Bank?
Join Our Team as a Customer Experience Project Manager in Mandan!
Are you a customer-focused, detail oriented, disciplined, and ethical individual with a passion for inspiring others? If so, we want you on our team at Starion Bank!
Why Starion Bank?
As a growing community bank, we pride ourselves on local leadership, personalized service, and deep community loyalty. We're not just a bank; we're a place where you can thrive both professionally and personally.
Position: Customer Experience Project Manager
Location: Mandan, North Dakota
Key Responsibilities:
- Manage projects related to customer-facing technology. Define project scope, objectives, requirements and deliverables that support customer expectations and business goals in collaboration with senior management and stakeholders
- Create & Monitor project plans, coordinate efforts of team members and third-party business partners. Manage and implement project changes/interventions to achieve completion
- Oversee all aspects of projects to include due diligence, initiation, planning, execution and closing stages
- Ensure compliance with all FDICIA key controls, banking regulations, policies, procedures, guidelines and defined standards
Qualifications:
- Minimum of three years’ experience in banking, customer experience, and digital and marketing experience along with solid leadership skills are required.
- Working knowledge of mobile and online baking platforms
- Ability to speak technology terminology and operations
- Must be willing and able to travel
What We Offer:
- Competitive Salary: Your hard work deserves great pay!
- Comprehensive Benefits: Including health, life, dental, vision, and a health savings account.
- Retirement Planning: 401K and profit-sharing options.
- Incentives: Annual Incentive Compensation Program available for all benefit eligible employees
- Work-Life Balance: Paid vacation and holidays.
Recognized Excellence:
Join a team recognized as the “Best of the Best” by Independent Bankers magazine and one of the “50 Best Places to Work” by Prairie Business magazine!
Ready to Make a Difference?
If you’re ready to take the next step in your career and be part of a community-focused bank, apply today at www.starionbank.com! Starion Bank- Taking You Further.
Apply now and become a vital part of our team!
Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
