What are the responsibilities and job description for the Intake/Outreach Specialist (Home Energy Assistance) position at Stark County Community Action Agency?
Stark County Community Action Agency (SCCAA) is seeking an Intake Specialist with outstanding direct customer service skills. Skills Required: strong oral, written, and interpersonal communication, skills to gather required information from clients, assist clients in completing paperwork, excellent phone etiquette, computer literate in Microsoft programs, data entry with attention to detail and good math skills. Responsible for accurate client assessments and determining income eligibility for programs.
Work experience must include ability to work with a diverse population of clients and staff. Minimum education is a high school diploma and a post-secondary education is preferred.
Reliable transportation is a must. The position is 40 hours per week Monday through Friday, with an occasional Saturday required.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $15
