Administrative Secretary

Job Title: Administrative Secretary
FLSA Status: Hourly/Non-Exempt
Pay: $18.00 - $20.00/hr
Full-Time: M-F 8:00 AM - 4:30 PM

Included Benefits

• OPERS Pension Plan
• Excellent Medical, Dental, and Vision
• 13 Annual Paid Holidays
• 2 Weeks Paid Vacation
• Accrued Sick Time (accrual begins on your first day of employment)

General Purpose:
Provides administrative and clerical support to the Housing Operations Department. Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing, and maintaining paper and electronic files, or providing information to callers.

Essential Duties and Responsibilities:

• Greet visitors to the department and provide them with accurate information to answer questions.
• Direct visitors to the appropriate staff members.
• Ensures that the assigned work is accurate and completed on time.
• Respond to departmental requests promptly and courteously.
• Answers telephone calls promptly and respond to their inquiries.
• Prepares and composes letters, financial applications, memorandums, and reports as required, ensuring that the documents are accurate.
• Take meeting minutes and transcribe them as required.
• Receives, sorts, and distributes departmental mail.
• Orders and maintains office supplies.
• Ensure that files and filing systems are up-to-date, accurate, and neat.
• Schedules meetings and ensures that meeting attendees are aware of the meeting content, location, and time of the meeting.
• Other duties as assigned.

Education/Experience/Certifications

• Associate’s Degree and two (2) years of administrative experience
• An equivalent combination of education, experience, and training, which provides the required knowledge, skills, and abilities to perform the essential duties of the job.

Qualifications/Skills

• Microsoft Office
• Experience with Yardi Database System (preferred).
• Excellent communication skills
• Excellent customer service skills
• Experience working in an office environment.

Behavioral Competencies: This position requires incumbents to exhibit the following behavioral skills:

• Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition.
• Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind. Recognizes work colleagues as customers.
• Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing. Demonstrates attention to, and conveys an understanding of, the comments and questions of others; listens effectively.
• Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's work; does a fair share of work.

Physical Requirements:
Employees are frequently required to maintain a stationary position and must occasionally transport up to 20 pounds.

Working Conditions:
Office environment with occasional offsite meetings. Moderate noise level.