Administrative Assistant

Starke County Cooperative has a full-time opportunity available as a Administrative Assistant

SUMMARY: This position is responsible for providing skilled administrative support to location management. The role includes customer service, extensive communication with farmer producers, and coordination with location operations.

DUTIES AND RESPONSIBILITIES: The following reflect essential functions for this position. Management may assign or reassign duties and responsibilities as deemed necessary.

• Grade, and sample inbound and outbound grain at the scale, communicating information to the outside crew.
• Provide grain purchasing support.
• Process inbound and outbound grain shipping paperwork, including scale ticket creation and correction, weights and grades, and grain contracts.
• Verify and prepare purchase contracts for mailing / signature.
• Communicate customer purchase contract information as requested.
• Communicate daily grain bids to our farmer customers as requested.
• Provide customer service and act as one of the primary points of contact for customers, including resolving issues and complaints.
• Settle purchase contracts and prepare checks for payment.
• Work with Grain Originators as needed.
• Understand and utilize Agvantage Software appropriately.
• Deposit payments with the bank.
• Assist the Location Manager in setting up customer meetings (customer appreciation, market information, etc.).
• Run daily grain reports.
• Mycotoxin testing of corn samples.
• Answer, screen, and direct incoming phone calls.
• Coordinate information/logistics between main office and feed mill for outbound product.
• Order and maintain office supplies, cleaning supplies, and safety supplies.
• Perform general clerical duties, such as filing, faxing, typing, and mailing.
• Perform general office cleaning.
• Engage in safety awareness, and comply with all safety policies, procedures, and regulatory standards.
• Perform additional work during peak times of the year that exceed typical business hours.

Job Qualifications

• High School Diploma and two years related experience.
• Strong interpersonal communication skills (face-to-face, verbal, written, electronic).
• Excellent organizational skills and ability to work well within strict time frames.
• Acute attention to detail, with good math skills.
• Demonstrated ability to use a variety of computer systems.
• Ability and willingness to work long hours, and be on call, as business conditions warrant.

Job Type: Full-time

Expected hours: 45 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person