Program Coordinator

Description

Starkey is hiring for a Program Coordinator in our Center for Excellence located in Eden Prairie, MN. The Program Coordinator will play a crucial role in managing Starkey's employee hearing aid benefit program. This position involves overseeing the employee benefit program's operations as well as reviewing purchase agreements, collecting payments from patients at checkout, and providing exceptional follow-up care to ensure patient satisfaction for all patients in the Center For Excellence. The ideal candidate will possess strong organizational skills, attention to detail, and excellent communication abilities.

At Starkey, we are in the business of connecting people and changing lives. As a world leader in the manufacturing and delivering of advanced hearing solutions, we go to work each day to ensure every person on the planet has the opportunity to hear their very best. Founded in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems.

Headquartered in Eden Prairie, Minnesota, Starkey has more than 5,000 employees globally, operates 29 facilities and does business in more than 100 markets worldwide.

Here's a video about the people behind Starkey's groundbreaking innovation :

https : / / www.youtube.com / watch?v=GjhRQ7qzlI0

JOB RESPONSIBILITIES / RESULTS

1. Manage Employee Hearing Aid Benefit Program :

• Oversee the day-to-day operations of the employee hearing aid benefit program.
• Serve as the primary point of contact for employees regarding hearing aid benefits and related inquiries.
• Collaborate with HR and benefits teams to ensure program compliance and effectiveness.

2. Review Purchase Agreements in the Center For Excellence :

3. Collect Payments in the Center For Excellence :

4. Patient Follow-Up in the Center For Excellence :

5. Reporting and Documentation :

6. Customer Service :

JOB REQUIREMENTS

Minimum Education, Certification and Experience Requirements

Education

Experience

Knowledge / Technical Requirements

Competencies, Skills & Abilities

Salary and Other Compensation :

The annual salary for this position is between $26.44 - $32.50 / hour. Factors which may affect starting pay within this range may include geography / market, skills, education, experience and other qualifications of the successful candidate.

Benefits :

The Company offers the following benefits for this position, subject to applicable eligibility requirements, include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO, 6 paid holidays annually, 2 floater days annually, 1 volunteer service day annually, paid paternity leave, and tuition reimbursement.

This position is eligible for a bonus based upon performance results. There is no guarantee of payout.

LI-HW1

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Salary : $26 - $33