Senior Systems Verification Technician

At Starkey, we are in the business of connecting people and changing lives.As a world leader in the manufacturing and delivering of advanced hearing solutions, we go to work each day to ensure every person on the planet has the opportunity to hear their very best. Founded in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems.

Headquartered in Eden Prairie, Minnesota, Starkey has more than 5,000 employees globally, operates 29 facilities and does business in more than 100 markets worldwide.

Here's a video about the people behind Starkey's groundbreaking innovation: https://www.youtube.com/watch?v=GjhRQ7qzlI0

Are you passionate about precision, problem-solving, and the chance to shape life-changing products? As a Sr. Systems Verification Technician at Starkey, you'll play a critical role in ensuring the quality and reliability of our innovative hearing aids and related technologies. This position is responsible for meticulously documenting and performing verification tests on hearing aids, accessories, software, mobile applications, and programming tools, ensuring they meet the highest standards before reaching users. You'll work closely with a talented team, identifying and resolving technical issues, contributing to product development and improvement, and making a real impact on people's lives.

JOB SUMMARY DESCRIPTION / PRIMARY PURPOSE OF JOB

This position is responsible for documenting and performing verification tests for hearing aids, accessories, manufacturing software, fitting software, mobile applications, programmers, their components, and sub-systems. Responsible for assisting in problem solving and issue resolution. The primary responsible is to verify new products; however, may also be responsible for supporting continuation engineering and technology development, as needed.

JOB RESPONSIBILITIES/RESULTS

Document, and continuously improve the system verification tests

• Document and conduct peer review of test procedures to comply with System Requirements assigned for verification
• Document and conduct peer review of test procedures to ensure coverage of defined use cases
• Continuously improve existing test procedures to address previously identified test gaps as captured during test execution in JIRA and lessons learned on a program basis

Perform system verification tests

• Conduct system verification tests as assigned following the defined test procedures
• Document the configuration under test and the test results within existing tools
• Ensure complete verification of the system requirements traced to the test procedure is achieved
• Conduct a peer review of the test results, if needed, and drive to resolution of the action items
• Report any test procedure gaps in JIRA
• Clearly present results of assigned test procedures

Support products through development, manufacturing, and into continuation

• Perform Alpha/Pilot device preparation as per the defined checklist
• Provide support to Systems Design/Verification Engineers during Alpha/Pilot and Beta studies
• Provide support to Systems Design/Verification Engineers during product ramp-up
• Provide support to Systems Design/Verification Engineers in resolving issues pertaining to existing products

Identify and document system-level technical issues

• Document technical issues identified during system verification with clear description of steps to reproduce and configuration under test in relevant tools
• Provide regular updates on issues assigned in relevant tools

Participate in reviews of system requirements, test plans, test procedures, and test results

• Review the document thoroughly in preparation for review meeting
• Provide clear and concise feedback in a timely manner considering test gaps

Perform other duties commensurate with a Senior Technician

• Clean and organize lab environment
• Keep track of the calibration methods, requirements, and due dates
• Support parts and equipment purchases
• Support process improvements and lean product development efforts
• Provide efficient, systematic, and well documented feedback for the assigned tasks

JOB REQUIREMENTS

Education

• Minimum 2-year Electronic Technician degree/certificate or equivalent is required.

Experience

• Minimum 7 years' experience in electronic design, test, and manufacturing.
• Minimum 1 years' experience in a regulated environment (medical or military).
• Experience desired in hearing instrument and accessory design, development, and test.

Knowledge / Technical Requirements

• Intermediate to advanced knowledge of microelectronic circuits and components required
• Intermediate to advanced knowledge of common business software required (i.e. Microsoft Office suite)
• Intermediate to advanced knowledge of product development processes for microelectronic circuits required
• Intermediate to advanced knowledge of bench top test instrumentation control and use
• Intermediate to advanced knowledge of verification methodologies
• Intermediate to advanced knowledge of software development methodologies
• Intermediate to advanced knowledge of ANSI, IEC, and homologation standards desirable

Competencies, Skills & Abilities

• Excellent design, problem solving, and documentation skills required
• Excellent attention to detail required
• Good verbal and written communication skills required
• Good organizational skills required
• Must be self-motivated and able to work in a fast-paced environment

This job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors

Salary and Other Compensation: The annual hourly rate for this position is between $26.65 - $36.35 per hour. Factors which may affect starting pay within this range may include: geography/market, skills, education, experience and other qualifications of the successful candidate.

This position is eligible for a bonus based upon performance results. There is no guarantee of payout.

Benefits: The following benefits for this position, subject to applicable eligibility requirements, include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO, 6 paid holidays annually, 2 floater days annually, 1 volunteer service day annually, paid paternity leave, and tuition reimbursement.

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