What are the responsibilities and job description for the Innkeeper/Manager Live on Site Housing Provided position at Starlight Lodge Development Group?
Overview
We are seeking a dedicated and experienced Manager to oversee the daily operations of our establishment. The ideal candidate will possess strong leadership skills, a background in hotel management, and the ability to foster excellent guest relations. This role requires a proactive approach to managing staff, ensuring guest satisfaction, and maintaining operational efficiency. The Manager will play a crucial role in budgeting, revenue management, and supervising various departments to achieve organizational goals.
Responsibilities
- Oversee daily operations and ensure compliance with company policies and procedures.
- Manage front desk operations, including check-in/check-out processes and night audits.
- Develop and maintain budgets while monitoring financial performance to maximize profitability.
- Foster positive guest relations by addressing inquiries and resolving issues promptly.
- Supervise staff across various departments, providing training and support as needed.
- Implement revenue management strategies to optimize occupancy rates and pricing.
- Collaborate with human resources on staffing needs, performance evaluations, and employee development.
- Ensure high standards of guest services are maintained throughout the establishment.
Requirements
- Proven experience in hotel management or a similar role within the hospitality industry.
- Strong skills in budgeting, revenue management, and financial analysis.
- Excellent front desk management capabilities with knowledge of night audit procedures.
- Exceptional guest relations skills with a focus on customer satisfaction.
- Bilingual abilities are a plus for enhancing communication with diverse guests.
- Experience in supervising staff and managing human resources functions effectively.
- Ability to work flexible hours, including nights and weekends as required by the business needs.
If you are passionate about hospitality and possess the necessary skills to lead our team towards success, we encourage you to apply for this exciting opportunity!
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
- Relocation assistance
Schedule:
- On call
Application Question(s):
- Dogs? Breed?
Experience:
- Hotel management: 1 year (Required)
Work Location: In person
Salary : $45,000 - $50,000