Producer

Primary Responsibilities:

• Ability to create opportunities to present insurance solutions to business prospects. This includes prospecting in its many forms but not limited to cold calling, information drops, and initial meetings.
• Analyze insurance requirements for commercial prospects and gather the underwriting data needed to obtain quotes
• Completes set up of prospect and application information in management system to provide quality submissions for the Marketing Specialist to send out to carriers
• Creates the narrative of the prospective client to accompany the submissions to solicit interest from carrier underwriters
• Aptitude for directly inputting information into carrier websites for quotes as needed
• Present proposal and overcome objections to secure the sale or obtains agent of record
• Coordinates flow of information from new client to Marketing Specialist and to Account Managers needed to bind the policies
• Determines if direct or agency billing is appropriate and invoices accordingly.
• Reviews worksheets and summaries of insurance, schedules and proposals before meeting with prospects and clients.
• Review renewals presented by the Account Manager as needing remarketing due to underwriting or pricing issues.
• Reviews audits of policies that are presented by the Account Manager as outside the threshold of increase to communicate with the client on mitigation or corrections.

Primary Responsibilities (Continued):

• Meets as often as agreed with client including an annual review in person, virtually or by phone.
• Evaluates incoming mail, email, and phone requests, responding promptly and appropriately either with delegation or directly.
• Endeavors to sell additional policies to client as needed and refers personal insurance opportunities to Personal Lines New Business Team Leader
• Understanding of agency credit and collection policy in order to address client delinquency when the Account Manager has not received response to the billing procedures
• Coordinates with Account Manager on service expectations and specific needs of each client.
• Empowers Account Manager in building relationship with the client
• and addresses concerns in a timely manner

Personal and Organizational Development

• Time management and organization necessary to navigate the complexity of insurance sales process.
• Maintains a cordial and effective relationship with clients, co- workers, carriers, vendors and other business contacts.
• Keeps informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.
• Interacts with others effectively by utilizing good communications skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the agency.
• PREFERRED - Property and Casualty Agent's license

Knowledge, Skills and Abilities

• Ability to communicate orally and in writing with others to explain complex issues, receive and interpret complex information, and respond appropriately.
• Ability to understand written and oral communication, and interpret abstract information.
• Property, Casualty Agents License.
• Knowledge of insurance products and usages.
• Knowledge of insurance markets and reference to markets.
• Knowledge of insurance rating and underwriting procedures.

Knowledge, Skills and Abilities (Continued)

Working Conditions

• High pressured, fast-paced environment with significant telephone and personal disruption. Large number of multiple steps in complex system performed with accuracy and speed is essential to the successful completion of tasks.
• This job description is intended to describe the level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties.