Revenue Operations Analyst

About StarRez

StarRez is the global market leader in student housing software and residential community management. Our cloud software solutions serve 1,300 institutions, in 25 countries, with over 3 million beds. With a customer satisfaction score of 99%, many of the most prestigious Universities, Colleges and Property Managers across the globe rely on StarRez to transform their student residential experience. Along with the recent combination of Adirondack Solutions, Seattle Technology Group, RMS, and CollegePads, this growing scale enables even greater opportunities to expand community value through our product capabilities and services. We provide opportunities for students and residents to Thrive!

The Role

As a Revenue Operations Analyst, you will play a pivotal role in optimizing the processes, tools, and data that drive our revenue-generating teams. Collaborating across Sales, Marketing, Customer Success, Product, and Finance, you will ensure that these teams operate efficiently and align with the company's strategic goals. Your work will empower stakeholders to make informed decisions, improve pipeline visibility, and maximize revenue potential.

We are seeking a proficient data analyst with experience analyzing and assessing strategic alternatives via excel modeling, leveraging Salesforce data and reporting to inform GTM efficacy, and supporting revenue teams in a fast-paced and data-driven environment.

Role Specifics

• Work Location: Remote, US
• Travel: 10% (This is an estimate which may vary and could fluctuate up or down based on business need.)
• Reporting Structure: This role reports to the Revenue Operations Manger.
  
  

Application Deadline: This role will accept applications until April 3rd, 2025 at 5PM CT, unless otherwise posted.

What You Will Own

Strategic Initiatives

• Review and make recommendations for improvements to account scoring algorithm and methodology as part of our Customer and Prospect Database program (CAPDB)
• Improve the quality and frequency of customer whitespace analysis
• Support implementation and world-class execution of StarRez Value Selling Methodology and Value Selling best practices across the full GTM team
  
  

Goal Setting and Performance Reporting

• Analyze revenue data to identify trends, gaps, and growth opportunities
• Be the go-to resource for ad-hoc reports and analyses of Sales and Marketing performance across all platforms (predominantly Salesforce and Excel)
• Build scorecards and reports which assess seller efficacy, pipeline health, conversion rates, and other KPIs
  
  

Seamless Execution of GTM Strategy

• Assist in managing and planning sales territories
• Manage the payout process for the sales incentive plan across the entire revenue team
• Develop and improve internal processes around account/contact database management, and data hygiene across the Revenue tech stack
• Partner with sales management to inspect sales process quality, understanding process bottlenecks and inconsistencies
• Establish strong working relationships with Sales, Marketing, Customer Success, Product, and Finance leadership to improve overall operations and go-to-market efficacy
  
  

Required Qualifications

• 1-2 years of highly analytical experience in Sales/Revenue Ops, Consulting, FP&A or similar roles
• Advanced knowledge of and proficiency within Excel / Google Sheets
• Familiarity with Salesforce reporting tools and sales process management
  
  

Preferred Qualifications

• Experience in marketing ops, campaign execution, marketing programs, campaign management
• Forecasting, go-to-market (GTM) execution, sales compensation and partnering with high-level partner and sales leaders
• Demonstrated skills and passion for problem solving and operational excellence with a proven ability to design & implement workable solutions.
• Ability to manage multiple projects and priorities in a fast-paced environment
• A proactive self-starter who can take projects from concept to implementation with minimal supervision
• Experience with data analytics tools a plus (SQL, ETL, etc.)
  
  

Reasons to join our Team:

• Opportunity to be a part of a well-established, high-performance company that has been in business for over 30 years
• Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members.
• A supportive team environment with emphasis on learning and development opportunities
• Our Promise: You will learn, grow, and be appreciated for your impact and contributions.
• Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement.
  
  

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.

Notice to external Recruiters and Recruitment Agencies:

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.

US - Salary Range

$80,000—$90,000 USD