What are the responsibilities and job description for the Cashier/Customer Service position at Stars And Stripes Gas Station?
Overview
We are seeking a motivated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while handling transactions and assisting with product inquiries. Your ability to communicate effectively and create a welcoming environment will be key to ensuring customer satisfaction.
Responsibilities
- Greet customers warmly and assist them with their shopping needs.
- Handle cash transactions accurately and efficiently.
- Upsell products by understanding customer needs and recommending suitable items.
- Conduct product demos to enhance customer experience and drive sales.
- Maintain an organized and stocked sales floor, ensuring products are readily available for customers.
- Provide excellent phone etiquette when responding to customer inquiries.
- Resolve customer complaints in a professional manner, ensuring a positive shopping experience.
- Collaborate with team members to achieve store goals and maintain a high standard of customer service.
Qualifications
- Previous experience in retail sales or customer service is preferred.
- Bilingual skills are a plus, enhancing communication with diverse customers.
- Strong cash handling skills with attention to detail.
- Ability to effectively communicate with customers and team members.
- Experience in upselling techniques and product demonstrations is advantageous.
- A positive attitude, strong work ethic, and willingness to learn are essential for success in this role.
- Must be able to work flexible hours, including evenings and weekends as needed.
Join our dynamic team where your contributions will make a difference in creating an enjoyable shopping experience for our customers!
Job Type: Full-time
Pay: $16.75 - $17.00 per hour
Shift:
- Day shift
- Evening shift
- Morning shift
People with a criminal record are encouraged to apply
Ability to Commute:
- Pomona, CA 91768 (Required)
Ability to Relocate:
- Pomona, CA 91768: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $17