What are the responsibilities and job description for the Customer service remote position at Startek?
STARTEK is GROWING & We Want YOU!
STARTEK is immediately hiring REMOTE Customer Service Associates to join their team!
APPLY TODAY!
As a Remote Customer Service Associate , you will be working diligently with your customers, providing them with solutions, answering general customer service questions that may include service issues, billing inquires, and product enhancement opportunities that will continue to drive customer satisfaction for our clients! Current openings are for English speaking & bilingual (English & Spanish) Customer Service Associates with Shift Differentials offered for Bilingual candidates!
Remote CSAs Receive :
- Compensation starting @ $14-16 hr. w / Shift differentials for Bilingual -Spanish / English!
- Work from your Home!
- Monday through Friday scheduling NO WEEKENDS!
- Paid training & continuous development
- Promotion opportunities (Startek loves to promote from within)
- Great Medical, Dental, & Vision benefits
- 401(k) after 60 days of successful employment
- Paid Time Off to enjoy time with friends and family
- Employee perks & discounts with both national & community engagement programs
- AND MORE!
Remote CSA Requirements :
- Must be at least 18 years of age
- Must have a High School Diploma or GED
- Conversationally Bilingual in English & Spanish a PLUS but not mandatory
- Must have desire to actively engage & listen to your customers
- Ability to learn new concepts quickly & efficiently and apply these concepts in real-time
- Must have ability to work remotely at home with the following : A Laptop or Desktop Computer with Windows 10 or 11 operating systemInternet Speeds : 20 Mbps down / 10 Mbps up (Note : Computer must connect via an ethernet, fiber, or cable to your modem or router- NO Satellite / Wi-Fi / Mobil hotspot) USB Headset
Why STARTEK? We are a leading global provider of technology-enabled business process outsourcing solutions. We provide omni-channel customer experience management, back office, & technology services to corporations around the world across a range of industries.
Our global partnerships over the past 3 decades have always been about more than building emotional connections with customers, and we do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries! We provide a unique culture experience for our employees that evolves each day.
It is our goal to ensure our employees are self-paced productive business partners, creating an inclusive culture of diversity, understanding, engagement and opportunity.
Working at Startek is a partnership and the gateway to career advancement!
ACCELERATE YOUR CAREER WITH STARTEK TODAY!
DISCLAIMER With the increase of remote positions since COVID, many companies have seen an increase in false representation recruiters and offering fraudulent positions / pay rates that do not exist.
These messages are from anonymous sources and crafted to appear as they are being sent from Startek recruiters. All communication from Startek will have an email address from startek.
com . Additionally, a scam message can request funds or other personal information prior to the offer letter being released.
This is not a standard operating procedure for Startek to be employed with the organization. Startek is not responsible for any fraudulent representation of the company.
Last updated : 2023-11-30
Salary : $14 - $16