Delivery Dispatch

Cloud Utica

Delivery people are responsible for assisting provisioning centers with local deliveries and/or delivering locally on own. Schedules and routes deliveries, creates delivery manifests, updates customers on delivery statuses, and ensures safety and compliance.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Picking up and delivering at set locations daily

• Calling and preparing run

• Creating manifests for delivery

• Preparing / fulfilling delivery orders

• Checking patients/customers information to ensure eligibility

• Keeping customers informed of delivery status

• Proficient with computer skills and data entry

• Ability to prioritize responsibilities and manage multiple service needs simultaneously

• Staying up to date on new products, strains, changes in laws, and industry trends in order to provide the highest level of service to customers

• Weighing and packaging products if needed

• Providing recommendations on cannabis products based on customer desired experience

• Work successfully and efficiently under a fast-paced environment

• Ability to adhere to the highest customer service standards at all times

• Welcoming each guest personally using enthusiastic words, tone, and body language

• Verifying proper paperwork, documentation, and ID for guests

• Working as a team to maintain an effective atmosphere and efficient service

• Cleaning, stocking, and organizing dispensary; working with others to keep all areas cleaned and stocked in accordance with the Company’s standards at all times

• Inputting orders in a timely and accurate manner, collecting money from guests for products purchased, and making appropriate change

• Quickly and precisely handling cash and debit transactions while always maintaining a balanced cash drawer

• Conducting nightly inventory counts of all dispensary products

• Maintaining up to date knowledge of industry trends and products offered

• Available to work varied hours/days, including evenings, weekends, and holidays

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Maintaining good a driving record.

• Knowledge of cannabis preferred

• One year of retail or other applicable customer service experience required; cannabis industry experience preferred

• Some distribution supply experience preferred.

• Excellent Communication Skills and Customer Service Oriented.

• Customer Focus, Dependability, Teamwork, Coordination, Organization, Time Management, Reporting Skills, Inventory Control, Documentation Skills, Equipment Maintenance

• Some computer skills preferred. Data Entry Skills a plus

• Be able to work independently or as part of a team with minimal supervision.

• Ability to prioritize and organize workflow on a daily basis to accomplish required tasks.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to high. Also includes working outdoors in elements/weather.

Location - Cloud Utica