What are the responsibilities and job description for the General Manager position at Stash Ventures?
At Stash Ventures, we aim to cultivate a thriving vertically integrated cannabis company in the Midwest region. Our vision is to become one of the most knowledgeable and capable cannabis companies in the region, dominating the emerging market.
Mission
We strive to offer opportunities for growth, learning, and development. We live by our core values, which include:
- We Connect: Building strong relationships with customers, employees, and the community.
- We Care: Fostering a culture of empathy, understanding, and compassion.
- We are Authentic: Embracing our individuality and promoting authenticity in all aspects of our business.
- We Inspire: Encouraging innovation, creativity, and excellence in everything we do.
- We Drive the Business: Leading the way with strategic decision-making and entrepreneurial spirit.
Core Values
Our core values are the foundation of our company culture and guide our actions every day.
General Manager Responsibilities
The General Manager will be responsible for ensuring the dispensary's compliance with security, inventory, and local/state regulations. They will also manage and inspire internal staff to deliver exceptional customer service, ensure customer and employee safety, and provide education and development opportunities for staff.
Key Responsibilities
- Ensure compliance with regulations and standards.
- Manage and motivate staff to achieve high levels of customer satisfaction.
- Develop and implement policies and procedures to maintain a safe and healthy work environment.
- Lead sales, service, and profit goal setting and achievement.
- Collaborate with Inventory Specialist and Procurement Manager to procure quality products.
- Fulfill staffing needs and coordinate scheduling.
- Communicate and coach staff on regular basis to ensure excellence in service and labor practices.
- Analyze and interpret documents related to dispensary performance and industry trends.
Requirements
- Bachelor's degree in Business or related field.
- Five years of experience in retail management environment.
- Excellent customer communication and service skills.
- Strong interpersonal communication and conflict resolution skills.
- Passionate about serving the Michigan cannabis community.
- Strong accounting, math, and computer skills.
- Able to accommodate scheduling expectations including weekends, holidays, and evening hours.
