Document Courier

POSITION SUMMARY
The Document Courier is responsible for the accurate and timely completion of the pick-up and drop-off of medical charts during their assigned courier routes. Document Couriers are also responsible from the beginning to the end of their assigned routes to ensure all established policies and procedures are followed. In addition, Document Couriers quickly communicates all issues that impact the quality or timely completion of the process to the Imaging Supervisor or Regional Director of Operations. This position requires extensive walking and the ability to lift 30 - 50 pound boxes.

Monday - Friday, 8:00am - 4:30pm, $15.00/hour

Essential Functions:

Meet safely and timely pick-up and drop-off routes from office to facility and facility to office as needed.
Check and receive in medical charts using daily discharge summary list.
Adhere to extremely strict HIPAA and confidentiality policies at all times.
Display effective and professional communication with internal and external customers.
Adhere to all policies, guidelines, programs, and procedures in the employee handbook.
Participate in periodic team meetings as necessary.
Perform other duties as assigned.

POSITION QUALIFICATIONS
Document Couriers must be able to communicate (both written and oral) clearly, proactively and concisely with all key stakeholders, manage their time by organizing and completing work within given deadlines, and make critical decisions while following company policies, guidelines, and procedures. Document Couriers must also be able to adapt to change in environment and/or circumstances with a positive outlook and adjusting effectively to work within new work structures, processes, requirements, and/or cultures. Must independently take prompt proactive steps towards problem resolution and able to pay attention to details in order to perform work accurately and thoroughly. In addition, Document Couriers must have the ability to establish and maintain long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.