Medical Receptionist/Front Desk (Rockport)

We are looking for a caring, skilled, and organized medical front desk receptionist to join our healthcare team. You will perform a combination of various administrative/clerical tasks necessary to provide a positive and compassionate experience for our patients. Responsibilities include but are not limited to answering our multi-line telephone system, patient registration and discharge, insurance verification, answering patient questions, and updating and filing patients’ electronic health records. Other duties include maintaining office supply inventory, performing preventive maintenance to keep office equipment operating properly, and other duties as assigned by the clinic manager.

Job Duties

Responsibilities:

- Greet and check-in patients, ensuring a positive and welcoming experience

-Obtain and document correct insurance information, and any other necessary patient demographics data

- Enter all patients in the schedule and maintain the appointment calendar

- Answer multi line telephones and respond to inquiries in a professional and courteous manner

- Verify patient insurance information and collect necessary co-pays or payments

- Maintain patient records and ensure accuracy of information

- Assist with medical billing and coding as needed

- Follow HIPAA guidelines to ensure patient privacy and confidentiality

- Coordinate referrals to other healthcare providers as necessary

- Collaborate with medical staff to ensure smooth patient flow and efficient operations

- Maintains business office inventory and equipment by checking stock, anticipating needed supplies, placing orders for supplies and scheduling equipment service and repairs

-Adhere to company policies and procedures

-Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations

Qualifications:

- Previous experience as a medical receptionist or in a similar role is preferred

- Knowledge of medical terminology is highly desired

- Familiarity with medical receptionist duties is a plus

- Proficiency in using office software, such as Microsoft Office Suite

- Experience with electronic medical record systems is beneficial

- Strong communication skills, both verbal and written

- Excellent customer service skills with the ability to handle difficult situations professionally

- Ability to multitask and prioritize tasks in a fast-paced environment

- Understanding of HIPAA regulations and commitment to maintaining patient confidentiality

We offer competitive compensation and benefits packages for our employees. Join our team of dedicated healthcare professionals and contribute to providing quality care to our patients. Apply now to be considered for this rewarding position as a Medical Receptionist.

Job Type: Full-time

Pay: $14.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Free parking
• Paid time off

Medical Specialty:

• Urgent Care

Schedule:

• 10 hour shift
• 4x10

Experience:

• Insurance verification: 1 year (Preferred)

Work Location: In person

Salary : $14