What are the responsibilities and job description for the Teller position at State Bank & Trust Co.?
State Bank & Trust is seeking a qualified individual to join our team as a full time Teller! If you have excellent customer service skills and are detail oriented, this might be a great fit for you!
Major Function:
Provide outstanding customer service by processing a variety of transactions, by answering customer questions, and by cross-selling products and services.
Essential Duties:
- Ensure that each customer receives outstanding service by providing accurate information, building rapport, and processing all transactions as efficiently as possible.
- Promote bank products and services by identifying and communicating opportunities to customers.
- Handle and resolve customer concerns to ensure the highest possible customer satisfaction.
- Balance daily work within given time frame and properly follow operation policies and procedures.
- Maintain a good working knowledge of other departments in the bank.
- Assist other employees/departments/branches to promote teamwork and good communication.
- Promote a positive bank image in the community.
- Other duties as assigned.
Education & Experience
Previous cash handling, customer service, and/or sales experience preferred.
Knowledge, Skills & Abilities
- Basic computer literacy with knowledge of Microsoft Office (Word, Excel, Outlook).
- Demonstrated accuracy and attention to detail in previous work history.
- Excellent verbal and written communication skills.
- Work under pressure and perform several tasks simultaneously.
- Ability to work independently.
- Basic mathematical skills.
- Excellent customer service skills.
- Excellent organization and time management skills.
Hours are Monday through Friday 8:00am to 5:00pm with Saturday rotation.
Salary : $26,400 - $33,400