TEMPORARY Senior Admissions and Records Assistant

Salary : $26.84 - $33.01 Hourly

Location : Districtwide, CA

Job Type : Temporary

Job Number : 202400145-T

Division : DO Personnel Commission

Opening Date : 06 / 14 / 2024

General Purpose

Under general supervision, performs routine to complex administrative support and technical duties to support student enrollment, registration and access to records; performs records maintenance including complex data entry, tracking and reporting processes; processes student petitions and resolves standard student enrollment issues; performs registration and enrollment duties for nonstandard programs requiring manual processes; and performs related duties as assigned.

Essential Duties & Responsibilities

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Provides day-to-day lead work guidance and direction to lower-level Admissions and Records staff and student aides; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal / regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements.
• Performs routine to complex admissions and records duties; answers questions from and assists returning, currently enrolled and prospective students with registering, adding or dropping courses, payments and access to official records; distributes,accepts and reviews for completeness and accuracy various forms and petitions; provides information and validates student eligibility for particular programs, classes or early enrollment; responds to questions and complaints.
• Answers escalated student questions regarding policies, procedures, programs and services including clarification of course and program enrollment requirements and department processes and procedures; verifies student eligibility and program participation for purposes of enrollment, residency / reclassification, registration and proper documentation; overrides holds and processes petitions following established guidelines; researches and prepares documentation for nonstandard petitions and requests requiring a higher level of approval.
• Provides technical assistance and information to students, faculty and staff regarding eligibility, applications, restrictions required documentation, processing requirements and fees; reviews completed forms for accuracy and completeness; assists departments with dual enrollment, cohort and other program enrollments and registration processes.
• Receives and inputs a variety of student information into computer systems; downloads instructors' rosters, unit and grade reports and prepares for review and approval; researches information in computer systems; assists with the preparation of forms and documentation; verifies accuracy of information with third parties; tracks students in College services and programs.
• Documents and enters into applicable computer systems course repeats, unit and grade point average calculations and other student activity to update student academic records and ensure accurate accounting of student records; assists with end of term grading processes; researches and resolves enrollment and transcript problems such as duplicate accounts and conflicting / inaccurate information.
• Prepares, compiles and distributes packets of materials; receives, opens and processes returned mail; prepares regular and bulk mailings; scans or copies various documents and materials.
• Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track petitions, files, activities and services.
• Maintains all student supporting documentation to meet retention and audit requirements; maintains and ensures the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established District policies and procedures.
• Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District.

OTHER DUTIES

Performs related duties as assigned.

Employment Standards / Minimum Qualifications

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of :

Skills and Abilities to :

EDUCATION AND EXPERIENCE

Graduation from high school or GED equivalent, and at least two years of progressively responsible experience involving admissions, program eligibility, enrollment and student records in an educational and other setting making such determinations; or an equivalent combination of training and experience.

LICENSES, CERTIFICATES AND OTHER REQUIREMENTS

Some assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program.

PHYSICAL AND MENTAL DEMANDS

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds.

Specific vision abilities required by this job include close vision and the ability to adjust focus.

Mental Demands

While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work.

WORKING ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion.

The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime.

Assessment Process

Only the most qualified applicants will be invited to interview for the assignment.

The current vacancies are at Fresno City College and Reedley College.

Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees. Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our

This application will ONLY be used to fill TEMPORARY positions with SCCCD. Are you available for a temporary position at this time?

MQ) Please select the level of related education you possess : Please attach a copy of your degree or transcripts showing when degree was awarded or your application may be deemed incomplete.

MQ) Please select the years you possess in progressively responsible experience involving admissions, enrollment and student records?

MQ) Please describe your specific experience involving in the analysis, design, installation and administration of network infrastructures. Include the types of duties, the name of the employer and the position title you held : This information will need to be identifiable in the work history section of your application or your application may be rejected

MR) Do you possess a valid driver's license?

Required Question

Salary : $27 - $33