What are the responsibilities and job description for the Specialist, Admissions position at State College of Florida, Manatee-Sarasota?
SCF offers many benefits to our eligible employees from obtaining tuition scholarship for employees and eligible dependents, paid Life Insurance, matching Florida Retirement System (FRS) contribution, complimentary access to Wellness activities, paid sick and vacation time, four-day work week during June and July, paid winter break, access for eligible dependents to our on-campus Collegiate School and many more! Visit our SCF Human Resources webpage for benefit details
Job Summary
Admissions Specialists guide and assist students through the admissions process from inquiry through application and admission. This position is responsible for ensuring responsiveness to inquiries, streamlined admissions processing, accurate residency classifications for tuition purposes and effective enrollment campaigns.
NOTE: Job descriptions and essential functions are subject to change due to advances in technology, utilization of work force, and other factors which may impact the College’s need to modify position requirements.
This position is a career-level position and is eligible for veteran preference. If you qualify, please complete the Veteran Preference section of the application and attach a copy of your DD214.
Essential Duties and Responsibilities
The following listing of essential job duties indicates the general nature and level of work required in this job. This is not designed to be a comprehensive listing of all the activities, duties, or responsibilities that may be required in this job. Individuals assigned to this job may be asked to perform other duties as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of the job.
Applicants may be asked to demonstrate any or all of the following duties:
- Guides and assists students through the admissions process to ensure enrollment.
- Admits eligible applications and ensures that all required admissions documents have been received to complete enrollment.
- Expands student access to admissions via use of chat sessions, targeted recruitment events, and calling campaigns.
- Ensures service excellence and responsiveness by providing effective, timely communications to students regarding their admissions, residency, and orientation status.
- Determines an applicant’s initial residency status for tuition purposes after review and verification of supporting documentation. Maintains knowledge of current residency guidelines as put forward by state statute and SCF policy. Accesses DMV and other resources as needed to ensure an accurate residency classification.
- Conducts admissions appointments with prospective students on an individual basis. Schedules campus tour for prospective students.
- Assists with and participates in college wide recruitment initiatives which include open house and admissions express events.
- Assists in the facilitation of the college wide orientation program for new students.
- Ensures integrity of admissions standards through appropriate routing and processing of applicants requiring conduct review and student disclosure. Schedule admissions review committee appointments for selected applicants.
- Responds to international student regarding eligibility to attend SCF. Responds to inquiries regarding international student admissions requirements for the F-1 student visa.
- Keeps abreast of all SACS, Florida Department of Education and College and/or departmental policies and procedures.
- Processes dual enrollment admissions applications.
- Reports statistical data on the activities of the Enrollment Services Office which include admissions application numbers, residency, appointments, telephone and walk-in inquiries.
- Provides assistance at the information desk as needed.
- Performs other duties as assigned.
Job Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
- Supervisory Experience:
- Language Ability:
- Math Ability:
- Reasoning Ability:
- Computer Skills:
- Certificates and Licenses:
Responsibility for People and Property:
This position is responsible for mail that includes cash, checks and credit card information.
Responsibility for Communication:
- Internal Contacts:
- External Contacts:
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General environment is that of busy office with frequent interruptions. The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use manual dexterity. This employee is frequently required to stand, walk, sit and reach with hands and arms and occasionally lift up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Supplemental Information
In addition to satisfactory performance on all of the essential job duties and responsibilities for this job, all State College of Florida, Manatee-Sarasota employees must fulfill the following basic performance expectations:
Mission and Goals: Each State College of Florida, Manatee-Sarasota employee is expected to know the College’s mission and goals.
Service Excellence: All State College of Florida, Manatee-Sarasota employees will strive to provide outstanding service excellence to everyone they serve including students, the community, and fellow employees in accordance with Pride in Excellence standards as listed:
RESPECTFUL
Act in a courteous manner
Actively listen to gain full understanding
Demonstrate awareness of “everything speaks”
Show empathy and caring
RESPONSIVE
Approach people in an inviting and pleasing manner
Take ownership of actions and decisions
Plan, anticipate, and be forward thinking
Answer and return phone calls and emails
Use proper communication etiquette
Banish the phrase “not my job”
Provide assistance to all inquiries and follow through
ACCURATE
Do it right the first time
Be knowledgeable of product and how it interfaces with others
Ask probing questions
Use resources effectively and efficiently
COLLABORATIVE
Participate in teams
Develop team skill sets
Learn available resources to be responsive to your constituents
Develop internal and/or external connections
Grooming and Appearance: State College of Florida, Manatee-Sarasota employees are expected to maintain a neat and professional image at all times. When issued, College personnel must wear uniforms, and maintain a neat, clean, and well-groomed appearance.
Safety Awareness: State College of Florida, Manatee-Sarasota employees are expected to work diligently to maintain safe and healthful working conditions, and to adhere to proper operating practices and procedures designed to prevent injuries. Employees are required to wear personal protective equipment as provided.
Attendance Standards: State College of Florida, Manatee-Sarasota employees are expected to attend their work assignments and schedules at all times, in accordance with College Rules and Procedures.
Training: State College of Florida, Manatee-Sarasota employees are expected to attend College-provided training sessions and meetings when deemed necessary.
Continuous Improvement: State College of Florida, Manatee-Sarasota employees are expected to give attention to continuous assessment and improvement of the position’s assigned set of duties and responsibilities.
Pre-Employment Screenings:
Requires successful completion of criminal background screenings and employment reference checks.
Statement of Non-Discrimination:
State College of Florida, Manatee-Sarasota does not discriminate on the basis of sex, pregnancy, race, religion, age, national origin/ethnicity, color, marital status, disability, genetic information or sexual orientation in any of its educational programs, services and activities, including admission and employment. Direct inquiries regarding nondiscrimination policies to: Equity Officer, 941-752-5599, 5840 26th St. W., Bradenton, FL 34207.
