What are the responsibilities and job description for the Full-Time Member Service Representative position at State College YMCA?
If you want more than just a job – if you’re looking to discover a sense of purpose and opportunities to connect with your community and contribute to the greater good – the Y is the place for you!
The State College YMCA is currently accepting applications for a full-time Member Service Representative who will be responsible for ensuring that all interactions with Y members, potential members, and guests are conducted in a warm, friendly, and efficient manner. Successful candidates will be expected to fill shifts Monday - Thursday from 1:00 PM - 9:00 PM and Sundays from 8:45 AM - 4:00 PM.
Primary Responsibilities
- Remain attentive and aware to greet everyone that enters the facility.
- Preserve the security and maintain the cleanliness of the front desk/reception area.
- Process memberships, guest passes, and other program sales utilizing the DAXKO Operations system.
- Keep proper reconciliation and close-out of shift transactions, including balancing the cash drawer at the desk area.
- Answer the telephone in a polite and courteous manner.
- Provide tours and information about Y facilities and programming to prospective members.
- Study and be aware of all written materials published by the Y, including the Member Handbook, brochures, flyers, etc. and be prepared to communicate information to the general public.
Qualifications
- High School Diploma
- Proficient computer skills including, but not limited to, Excel, Word, and web-based operating systems.
Salary/Benefits
- Competitive pay.
- Option to contribute to a 403b Retirement Program.
- Generous employee discounts on YMCA programs.
- FREE YMCA membership (for regularly scheduled employees) with access to all 4 YMCA of Centre County facilities.
How To Apply
- Applications, inquiries, and resumes should be directed to Cindy Lupton at the email provided.
At the Y, you can discover your passion and a lifelong career helping to solve some of the nation’s most pressing social issues while also taking care of yourself: regularly scheduled employees enjoy complimentary facility usage and other program benefits. The YMCA is a great place to work, gain experience in your field of interest, meet new friends, and strengthen your community. Apply today to join our team and our cause.
YMCA of Centre County is an Equal Opportunity Employer.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Gym membership
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
Work Location: In person
