Computer Operator, SG 10, (NYHELPS)Item# 08214

The duties that the incumbent of the vacancy will be expected to perform. Duties Description • Operate print and post print processing equipment that produces output from various jobs submitted throughout the course of the day.• Align and configure printers, pre, and post print processing equipment.• Review print and post print processing instructions for correct and complete documentation of print jobs.• Record, label, batch, and distribute printed output.• Remove completed jobs from the system, conduct quality control checks and transport to mail center; assist mail center staff with sorting and distribution.• Adhere to security procedures and requirements regarding the storage, transportation, utilization, disposition, and accountability of secure stock.• Communicate to supervisors when supply levels require replenishing. • Perform regular cleaning and maintenance of print and post print equipment.• Diagnose and resolve issues on printer and post print processing equipment.• Load print output (upwards of 50 lbs.) and use the pallet jack to move inventory throughout the facility.• Monitor job console and hardware diagnostic displays to ensure systems are operating efficiently and customer on-line transactions, batch programs, and data transfers are properly executing. • Initiate and monitor production jobs and communicate statuses to appropriate teams (e.g., scheduling staff etc.) for resolution. • Collaborate with staff to ensure the full workflow is successfully completed.• Review new applications and batch jobs for the completeness of documentation, adherence to standards, and impact on existing workloads and schedules.• Conduct physical checks of the facility to ensure the building is safe and secure.• Serve as a help desk consultant.• Prepare (clean and mount) and assign physical and virtual media.• Monitor tape silo robotic arm.• Prepare media for transport to offsite storage.• Document, erase, and prepare media for destruction.

The minimum qualifications required for this vacancy. Minimum Qualifications Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller. No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program: Non-Competitive Qualifications for appointment under the NYHELPS Program: Non-Competitive Qualifications for appointment under the NYHELPS Program: High school or high school equivalency diploma and six months full-time experience in the operation of large scale/commercial printing equipment, a mainframe or medium to large server, multi-variable print production, or information technology related activities.Competitive Minimum Qualifications: You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program (see below), or eligible to transfer to this title under Section 70.1 of the Civil Service Law. For a 70.1 transfer to a Computer Operator, salary grade (SG)-10, you must have one year of permanent competitive service, or 55-b/55-c service in an approved title allocated to an SG-8 or above. To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade. This position may be designated 55 b/c and is subject to verification of applicant eligibility.For more information on this program, please visit the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (ny.gov)

Additional comments regarding the vacancy. Additional Comments Knowledge, skills, and abilities: • Must be able to lift 50 lbs.• Possesses excellent interpersonal skills; ability to communicate with tact and diplomacy, both orally and in written format with peers, management, vendors, technical staff, etc.• Demonstrates ability to work in a team environment, willing to take direction, as well as work independently.• Demonstrates ability to maintain production requirements while ensuring quality control standards are continually maintained.• Knowledgeable in Microsoft Office and Teams. • Demonstrates reliability and dependability under varying shifts and conditions.Reasonable Accommodation: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.Equal Opportunity Employment: The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.

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