What are the responsibilities and job description for the Office Assistant 2, SG-9(NYHELPS)Item # 05839 position at State Comptroller, Office of the?
The duties that the incumbent of the vacancy will be expected to perform. Duties Description Handle New Mail• Prepare incoming correspondence for scanning and indexing• Image and archive mail according to record retention policiesScan, Set up & Index claims.• Scan documentation into Datacap imaging system for further processing• Access Datacap and other OUF systems to setup claims• Review scanned images, search and identify appropriate claims to link and index images and transition claims for further processingProcess claims• Review and process claims, perform database searches using information provided by claimants• Identify and link additional claim properties• Determine and request in writing (generate correspondence) required proof and documentation• Recommend payment according to agency rules, regulations, policies and/or procedures.Serve as power user and subject matter expert in SCII • Assist in training the newly hired entry level employees (Office Assistant 1) to perform database searches, identifying, and linking claim properties, and scanning and archiving mail• Serve as backup supervisor in the absence of the UFE 1• Assist with testing and system changes, upgrades, and enhancements to Datacap and other OUF systems
The minimum qualifications required for this vacancy. Minimum Qualifications You must be currently reachable on the appropriate or eligible to transfer to this title under Section 70.1 of the Civil Service Law.For 70.1 transfer to an Office Assistant 2, salary grade (SG)-09, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-07 or above.To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.Non-Competitive promotion (NCP) qualifications: You must be a qualified employee of the Office of the New York State Comptroller and have had one year of permanent competitive or 55-b/55-c service as an Office Assistant 1 or one year of permanent service in a clerical or keyboarding title allocated to Grade 6 or higher.NCP notes: If the number of interested candidates who meet the promotional qualifications is three or less, the agency; at its discretion, may nominate one or more of the candidates for a noncompetitive promotion without further examination under the provisions of Section 52.7 of the Civil Service Law.
Additional comments regarding the vacancy. Additional Comments Knowledge, skills, and abilities: • Excellent communication skills• Good computer skills• Customer service experience• Comfortable working in a team environment• Familiarity with unclaimed fundsTelecommuting: The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.Reasonable Accommodation: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.Equal Opportunity Employment: The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.
Some positions may require additional credentials or a background check to verify your identity.
The minimum qualifications required for this vacancy. Minimum Qualifications You must be currently reachable on the appropriate or eligible to transfer to this title under Section 70.1 of the Civil Service Law.For 70.1 transfer to an Office Assistant 2, salary grade (SG)-09, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-07 or above.To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.Non-Competitive promotion (NCP) qualifications: You must be a qualified employee of the Office of the New York State Comptroller and have had one year of permanent competitive or 55-b/55-c service as an Office Assistant 1 or one year of permanent service in a clerical or keyboarding title allocated to Grade 6 or higher.NCP notes: If the number of interested candidates who meet the promotional qualifications is three or less, the agency; at its discretion, may nominate one or more of the candidates for a noncompetitive promotion without further examination under the provisions of Section 52.7 of the Civil Service Law.
Additional comments regarding the vacancy. Additional Comments Knowledge, skills, and abilities: • Excellent communication skills• Good computer skills• Customer service experience• Comfortable working in a team environment• Familiarity with unclaimed fundsTelecommuting: The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.Reasonable Accommodation: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.Equal Opportunity Employment: The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.
Some positions may require additional credentials or a background check to verify your identity.
